Staff was nice

Only stayed for the night for ACDC concert. Room was decent but small. Clean at least. Only thing I didn't get that I would have liked, was a receipt for my stay.

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This is a quite rundown hotel in a bit of a rough neighbourhood that made me a little nervous because I was travelling with 14-yr-olds. The staff is doing its best to keep the hotel clean and welcoming but the room didn’t smell great (lingering smoke or exhaust or the odour from the sketchy pub in the building??); the pool and weight room are much smaller than they appear in the photos. Room cleaning was forgotten on one morning, even though I requested it twice while we were o it of the building. The included breakfast was well done and care was taken to accommodate guests requests.

The staff was very nice and polite. The shower in our room did not have hot water, but the jacuzzi tub had both hot and cold water

The hotel is in a wonderful location with a generally safe walk to multiple bars and liquor stores. About 10 minute walk to the convention center. When me and my boyfriend arrived, there was some type of sewer back up that happened which resulted in an unpleasant smell but there wasn’t any smell in the room thankfully. Got the jacuzzi room which was absolutely amazing. Had a good relaxing soak, in the tub with an area to lay down and two separate seats on the other side of the tub Ice machine on 3rd floor wasn’t working at the time so I had to go up to the 5th which had more vending options. Besides the building being a bit outdated, I wouldn’t mind staying here again on my next visit to Edmonton

Rooms are clean

Staffs were friendly. But our room had cracked window. We reported it to the front desk, staff didn't offer to switch our room, and only made request to the maintenance team to check the next day.

It's our 2nd time staying here. We've spent the wekeend in Edmonton a few times and I can confidently say that the Comfort Inn is the best value for money hotel in the downtown area! Anything cheaper isn't worth staying. Sheeba is one of the friendliest hotel staff we've ever had. Thank you for the wonderful stay!

Great location, very walkable. Very friendly staff at check in, quick service. Room amenities were great. Breakfast was good. Ambience was somewhat dated. But overall, it was great value for money!

Not much but appliance need to upgrade its too old. & there is really bad smells in the room need to fix that as well

Stayed in King suite with hot tub. Suite was very large and very comfortable. Hotel is 2 block walk to LRT which we took to Commonwealth Stadium to watch football game. We will stay in this hotel when we are back in downtown Edmonton.

Rooms are clean Staff is cooperative and helpful Breakfast is good

Very helpful staff!

I recently stayed at this hotel and at check in I noticed it was hot in the lobby and I mentioned it to the front desk clerk and he said oh it’s because of the unusual high temperatures in the city. I thought that was odd but carried on. We get into our room and it was even hotter in there. We flipped some switches on the AC unit got ready and headed to a concert hoping it would be cooled off when we returned. Well… it was not, it was even hotter. We called down to the front desk and asked if someone could come have a look, the gentleman comes in flips a couple switches and says “ give it 10-15 minutes it will cool down now”. It did not, we boiled all night long. At check out the woman asks “how was your stay?” I said it was terrible and told her how hot it was she responded by telling us how they were upgrading their AC units on the 2nd & 3rd floor and that the AC was not working and she apologized for the inconvenience. So the other staff members lied to us. This is something we should have been informed of at the time of booking or even at check in. Also there was black hair all over the bathroom counter and a hair tie still in the tub. Will not be returning to this location ever!!

Place was a little grungy, needs plenty of updates . Could not use bathroom plug in was to wore out to hold onto the plug in . Lots of money for this hotel . Just stayed because of the location.

The pool was extremely hot from all the AC units running

The room was clean but there were holes and the chair was broken. The building smelled like smoke. It’s good for a one night stay. The food was good, great staff and very close the stadium, decently priced.

Stayed here for one night in order to attend a medical appointment at the Royal Alexandra Hospital. It’s an older hotel but is kept clean and staff were friendly and helpful. The breakfast was good. We will stay here again in the future.

Made me feel unsafe