Very pleasant stay. Very chilled vibe to the hotel and very family friendly. Lots of multigenerational families too. Menu in the main restaurant a little limited but it didn’t spoil our trip

The concierge team was very helpful. The lake view is beautiful. We had a good time eating at the restaurant and staying at the room.

Beautiful area. Not too crowded and staff is great!

The staff was wonderful. The walls are a little thin but other than that it was a fantastic stay.

We stayed in a 1 bedroom lakefront cabin. The view was amazing! We had complimentary valet due to no parking spaces at our cabin which worked out perfectly! Staff was very friendly and helpful. We didn't make reservations in time but were able to sit at the bar and order from the same menu which was awesome! Elk meatballs and a flatbread to die for! We didn't swim or get in the hot tub but both looked amazing. The resort is definitely secluded but still close to town👍

We spent a day at Fairmont for a spa experience and it was an amazing experience! Lovely service and amazing facilities!!

Fabulous place. Everyone was super nice. They gave us some extras as we were celebrating our anniversary. Also the lounge entertainment, Jacques Drew, was terrific. Highly recommend.

absolutely beautiful location and facilities. Parking was difficult. Some lots were full and others a goodly walk away.

very nice stay.... room is good condition!

Great place to stay & beautiful views! Will definitely be back.

The view is partial lake view which is visible slightly, otherwise would have given 5star. Apart from that everything was great.

Renovations taking place- so had to work around that! Room was clean and typical Fairmont experience! Main lodge was under renovation so missed the typical lodge experience! Great Jasper getaway!

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Meg, Jenny and Joshua were amazingly helpful. I appreciated the texts and their willingness to find us a second floor room. The daily wine and charcuterie tray and snacks was a lovely touch, they made my 50th birthday trip extra special.

Perfect.

The lakefront room was well-appointed with two bathrooms, sitting area, fridge and plenty of dining and relaxing spaces. The outdoor porches on two sides of the room were convenient for enjoying the beautiful surroundings. The staff was exceptionally responsive to every need - without having a hand out for tips. The resort fee covered that. The international staff was interesting. The dining options were priced for an upper-class resort, but delicious. My wife and I thoroughly enjoyed our stay, and would stay again.

Our concierge (Jenny) was fantastic. Beautiful setting.

Restaurant service was not up to Fairmont standard.

Great staff, amazing lakeside views but marred by poor housekeeping which did not take out the trash nor vacuum the floor. Primarily Accor / Fairmont management's fault as the summertime premium pricing is not matched by the staffing levels that'd be adequate to ensure proper cleanliness of rooms (as housekeeping hours were very limited) or waiting times for food/drinks at restaurants as shift transitions or weekend demand was mismanaged. Oxford Properties should review Accor's running of this iconic property.

A great place to enjoy the beauty surrounding you. Wish I had more time to stay there