There was a hockey tournament with several teams/children staying at the hotel. Children were running around screaming unsupervised while their parents were getting drunk on the attached Boston Pizza restaurant. Hotel staff did absolutely nothing. Unacceptable. Our children used to play travel hockey several years ago and back then, hotels would require hockey teams/parents to sign rules regarding noise level and children activity. This hotel only stated that there is a hockey tournament when we raised the issue to them. Like I said, unacceptable. We are paying customers as well. We will never use this hotel again.
Oh and our room wasn’t cleaned and/or the overfilling garbages around the hotel. Disgusting.