A lovely hotel

The hotel itself is lovely and both dinner and the breakfast were great. The room was clean and there were great tea and coffee facilities. Unfortunately our remote didn’t work so I got the batteries changed and it still didn’t work so we gave up. The mattresses we had were concave and very soft so they weren’t comfortable to sleep on. We set our air con to 16 but didn’t cool the room, we got up in the night and put the fan on a higher speed but it didn’t help so we got up again turned it off and opened the window. Eventually the room cooled and we got to sleep but work up very tired. I think perhaps the rooms need a little refreshing and the mattresses updating, perhaps the air con looked at.

Lovely Hotel

The reception, restaurant and bar areas are beautiful and if the whole hotel was to this standard, it would absolutely be worth the overnight rate. However, the rooms are tired and in need of updating. They are beautifully clean, but the decor is out dated the carpets were tired and puckered, and the air conditioning is ineffective (we did not complain as it was the middle of the night before we realised and were only staying one night). We had several rooms booked as a Business Event and everyone said the same so it isn't me being picky. The staff were very friendly at Reception, and our experience at the bar was excellent. The food we ordered in the Press restaurant at lunch did take a very long time to arrive and it wasn't even busy, but the food itself was good. The breakfast buffet was a little chaotic as we went at a peak time, but the space allocated in the restaurant for the number of guests is a little cramped and again, the hotel was not near full capacity in our opinion. That said, the bar areas and outdoor areas are beautiful and I'm sure the rest of the hotel will follow suit when investment allows. Huge potential to be outstanding, but right now it's just good.

A well located hotel with great facilities. A must for the golfer !

Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean

Lovely hotel, we will absolutely be back!

Excellent facilities including spa, pool and golf course with good dining and excellent buffet breakfast. Very attentive and helpful staff. Easy access to London with fast trains and also to M4. A good choice of central and quiet location to visit central southern England ( Oxford, Winchester, Salisbury,

Very clean room , lovely facilities and the spa was lovely

Great helpful staff

C

Everything at the hotel was 5 star. Will be booking again.

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Did not use spa

Toilet did not work upon arrival. A simple check prior to releasing the room would have avoided the problem. Beware of additional spa charges. I booked the room so my disabled partner could swim. However the charges were listed below where I had to select my chosen room type. By below, I mean below ALL the other room types. So despite sellinn you the spa dream, they drip feed additional charges. They also charge you 5 GBP per person for room service. Very disappointing for my wife and hard to see why I would recommend.

The room was lovely: spacious and clean with a big window. The beds were super comfy and cosy. We drank some delicious local sparkling wine and enjoyed a tasty dinner. Loved the swimming pool and facilities. The staff were charming and very helpful. Couldn't rate it more highly.

Room was lovely and clean. Toilet flush often didn't work (room 204)

All was excellent

Member of the reception staff extremely friendly,efficient and went out of her way to give us help. Meals excellent.

Nice hotel. Restaurant is mega expensive