The staff were very accommodating and helpful. The location of the hotel is excellent because it’s right in the middle of the Gothic Quarter, very close to public transportation, restaurants, shops, and even a Farmacia right next door. Our room was lovely, spacious, with a walkout balcony overlooking the front road. Lovely bathroom too!
However, housekeeping leaves a lot to be desired. Whoever “cleaned” our room was a lazy person! All she/he did was to make the beds and replenish the towels. They didn’t replace any of the used coffee cups and didn’t restock the coffee and coffee condiments.
We didn’t try the breakfast buffet, so I can’t comment about it.