Poor staff only in the bar as they seemed short staffed. For a 5 star hotel is was not very good. But we still had to pay £7.00 service charge for every round of drinks. So 2 drinks cost us £24.00 but had to wait about 20 minutes for each round!

Was good to upgrade the room for a beach side-on very. Room was clean and spacious. Breakfast was included and was very filling. We ate in the restuarant the first night and had great food. Would recommend the steak! Staff were very friendly. Also used the outdoor and indoor pools. They were nicely appointed and the outdoor pool was larger enough to feel that you were getting some excercise done, not just messing about in the water. Being on the sea front with the beach nearby and also the town and theatres with in easy walk meant the hotel was in a good location.

Excellent hotel. We loved.

Friendly staff, clean room, nice spa

Everything about the experience was amazing from the welcoming until the check out. The room was spacious; the hotel is excellent; the food choice at breakfast was perfect

Looking for a grandiose, historical stay with human touch? This is a good one.

Don't expect value for money with bar snacks or cocktails.Very very expensive. Told it was due to 5 star service!

Loved it

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A great couple of nights at The Grand. I even left my jacket there and they offered to post it to me.

We had not a single complaint about about our stay at the incredible hotel, all the staff were more than accommodating and the rooms and whole hotel were spotless, amazing food and drinks and we will definitely return in the near future !! Couldn't be happier with the whole holiday !! thank you !!

Great service and great bed and pillows

Everything was as previous stay. A bit disappointed with evening bar staff ìn lounges. Had to check our drinks bill, charged for two wines, only should have been one. Possible lack of intrest in the job. Youngsters serving.

Lovely sea view. Friendly and very helpful staff. Outstanding food.

Hotel was very clean and comfortable. We needed an early breakfast before an event and our request was honoured without any fuss. Breakfast very good quality. A successful weekend stay. Unfortunately the indoor pool was closed !

Parking available, check in was very easy. Staff were always friendly and professional. The room was clean. Coffee, tea and water available in the room. Just across from the sea which made it a really relaxing break. Breakfast was great, with a lot of options available. You could choose from continental, English or both types of breakfast. Check out also very straightforward.

Great facilities, spa treatment was lovely and the heated outdoor swimming pool in September was a bonus. Staff was all friendly, wide range of cocktails at the bar, restaurants were also of high standard.

Bed was so comfy. Staff really friendly and helpful. Great location.

Loved this property! While the room was a bit dated, it was nice and comfortable. The common areas were absolutely beautiful and truly grand! Would definitely stay there again! Easy drive to the Seven Sisters Cliffs which were so breathtaking not to mention the beautiful countryside.

Room was a little dated, & needed some TLC but surged a purpose