Best Western Plus Suites Downtown

Explore Best Western Plus Suites Downtown
8.6
Very Good
From 1,711 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Best Western Plus Suites Downtown

Number of reviews per page
20
40
Top reviews
Edwin
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff that received us, rooms clean and comfortable. Breakfast fully recommended. Nice area to explore.
Clyde
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very professional and helpful!
Sujitha
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We like everything about the hotel. Excellent staff service. They answered our questions and requests with smile. Thank you!
Romeo
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great room experience. Breakfast is not as great
Carle Sebastien
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

On n’est jamais venu faire la chambre, malgré mes 2 demandes a la reception. Le service n’etait pas bon.
Marichu
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Will recommend
Muhammad
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Elevators, ice machines, entrance doors, all broken and required maintenance. Coffee cups in room we’re disgusting. No bedsheets on pull out beds, and when called, you have to get your self. Breakfast experience was terrible, limited tables, tables were dirty and 30 mins before closing, most items were out notably coffee, creamer and milk. Besides all this there was no courtesy or care for guests.
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Gay
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy access, very reasonable price and a complete package suites, definitely will stay there again next time!! Thank you
harold
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very dated and in need of an update. Beds were uncomfortable and the room is very worn out. Way over priced for such a low quality property. Breakfast was very poor quality and very limited and not worth thinking it's a nice bonus. One of the two elevators was down and was a nusense since we were in the 15th floor.
Jasmin
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff are helpful. Breakfast is good. There is a parking fee if you want to park your car at the hotel. There is a ground floor parking and underground parking. They also provide kitchen stuff if you want to do simple dishes. Downside is the cutleries drawer is not that clean so you will be thinking twice to use their kitchen stuff. All in all it is a good place to stay if you just want a room to sleep in after a day of sightseeing.
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Aisha
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great time at the hotle with our kids.
Abhilash
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a terrible experience, with this hotel, I paid almost $210 to book a room and when I reached there, it was not even $50 worth. I will not recommend this one. The mattresses were ancient and there were a lot of stains on pillow cover and top cover. Please put $50 more and book something good
Travis
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

.
Latifa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

👌
Heather
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The mattress was VERY uncomfortable. The middle was worn so we rolled into eachother constantly. The breakfast was ....well we ended up not eating. Hard to pay for parking, which was very expensive. Will choose to stay elsewhere next time
Anthony
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay
rylie
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, our stay was decent. The room was spacious, and the bed was very comfortable, which made for a good night’s sleep. Unfortunately, the cleanliness of the towels was disappointing. Several towels had hair strands on them, and one even had what appeared to be dried boogers. Seeing that made us question the housekeeping standards. If the cleanliness of the linens and towels were improved, this would have been a much better experience.
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Tracy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was great. Lots of options. Staff was friendly and accommodating. Room was clean and functional (fridge, sink). Parking available. Would stay again
Deanna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean, nice bid size room with a kitchenette. Would recommend staying
Bolatito
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just basic hotel With like sixteen floors, one out of the two elevators malfunctioned for most of our stay Staff mostly unfriendly
Number of reviews per page
20
40

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