Great location

Comfortable bed,clean bathroom

The staff were lovely and the restaurant served great food. The room was comfortable but the carpets were very old and worn and do need replacing. Other than that, I can recommend joining the rewards program for 10% off food and drinks.

Terrible restaurant service. Waited 30+ minutes with only a glass of water on my table.

An excellent hotel with good access to the airport.

It was good for a night at Heathrow

Shane at the front desk was lovely, the room was clean, quiet and the ac worked well!

Bugs in the room and small bad i have to change the room few time

The property is close to the airport. The main lobby was very nice and clean but the bedroom halls were old, torn, and should be replaced. I also did not like that each hallway’s doors closed at night. The actual bedrooms were ok nothing fancy but it worked for the one night I was there.

All spa removed

Room was tiny. Not enough room for two suitcases

Comfy clean room

Bit dated but close to airport and very well priced compared to others

Great check in (even though I arrived an hour before checkin). Clean. Friendly staff. Easy transfer to airport. Good price. Restaurants on site but also McDonalds next door.

Very comfortable room Nice personnel, friendly atmosphere

Nice room very comfortable bed, bath

Lovely hotel and staff… Very helpful and welcoming

Hotel was good enough for a night. Beds comfy, clean, etc. Lobby was very nice but the rest of the hotel is looking old ( carpets stained, dated) all in all its an alright hotel. Staff was very nice. Up graded my room without asking which was a pleasent surprise. When traveling note tho that although a shuttle does come to the hotel ( not with the hotel itself) its note included as expedia add makes it seem. Maybe i read it wrong but all hotels that offer shuttle in my area of canada are included when you book an airport hotel In summary my review is its an ok place to stay.

Was ok for a late night stay prior to flying :)

What to say - on the plus side the staff were so professional, kind and helpful. The hotel was kind enough to store our large bags for 2 weeks while we were traveling - very courteous. The beds were clean and comfortable and the bathroom and its amenities were clean. The negatives - the hotel is very dated with threadbare, stained carpets and a very unpleasant odor in the lobby, hallways. Uber to and from the airport were expensive. I would not stay again and choose a more modern property attached to the terminal. This hotel was too dated and inconvenient for the cost savings.