Room was ok tidy carpets in the hallway were a bit stained questionable, could be a bit cleaner but think that could just age the bathroom shower was terrible. The water would suddenly would scolding hot. With no warning and water pressure would drop off. Breakfast was nice fresh Continental with a few hot bits. Staff are nice helpful.

Disappointed in the quality of the hotel in general, staffing levels, cleanliness and menu choices are poor. The staff however are very good and made me feel welcome.

Staff was xourtwous and very accomodating for our accessibility needs.

Room is clean, and we did not use ac.

Nice staff

It was very convenient for the Atomium and the stadium. I was there for the Diamond League athletics which was a walk away.

Very good breakfast. Within walking distance to the Atomium sculpture, the Design Museum and King Badouin stadium. Very nice park for running and hiking. The rooms are small, but I slept very well in the beds. The bathroom shower configuration is kind of strange and a bit slippery. Internet was good; I had a conference call during my stay and there were no problems. Overall it’s a good choice if you are economizing and doing something involving the nearby amenities, like I was. But if you are doing things in other parts of the city, you probably have better choices.

Fair price, friendly staff :) near by groceries, Restaurants …

Fair price, good location, friendly staff

Very good and genuine friendly service. Rooms were impeccable and excellent air conditioning. Very convenient location not far from the metro and the Atomium too.

We booked the hotel as it was walking distance to the football stadium, which was the reason why we booked it. The location was ideal. The room was ok but the smell in the bathroom was terrible. Decided not to use the shower whilst we were there. The bed was very comfortable and pillows were nice and soft . You could hear other guests through the walls, so needs sound proofing. Would stay again but only if we were going to the stadium,but aware what to expect. Did come across a couple of crawling insects similar to silverfish crawling in the main bedroom and bathroom but they soon disappeared Biggest positive were the staff were very nice

Location great and easy to get to, near and tidy rooms, very clean

The best thing about this hotel was the staff: Everyone I interacted with - from reception to the staff at breakfast - was really friendly and went out of their way to help. Service with a smile. Lots of choice at breakfast and the warm food was warm, which isn’t always the case for buffets! The rooms themselves are basic and tired - no coffee facilities, no iron, just one soap for hair/body. Shower itself was lovely and hot with great pressure. Overall, hugely convenient if you are visiting the ING Arena, but don’t expect luxury once you arrive in your room.

Stayed there to go to the Stade Roi Baudouin which is 20 minutes' walk away, as is the nearest Metro station. Close to the Expo and some museums. On the Flanders side of the border so signage in the area is generally in Flemish. Bus stop outside to get into town or direct to the airport. Limited menu but handy to be able to have food in mid-afternoon. Room is fine and had the unexpected bonus of a small balcony.

Amazing to stay for when you have to be at the Arena. On walking distance from arena. Bit further to the metro. Due to construction limited Sidewalks availble. Amazing hotel with great service

Excellent

It was very isolated from accessibility to public transport

Very nice and clean room😃

Make sure receptionists are well trained to respond to customers.

Fantastic stay. Really welcoming and helpful team working there and all fluent in English (my only language). Bar with 'snacks' available 24 hours was great, especially as the snacks where more like meals including Chicken Curry (delicious) and lasagne etc. The drain in my shower was very slow and did smell slightly if left for a while with the window closed and fan off, otherwise would have been full 5 stars. Everything else clean and well looked after. Would definitely use Ibis again.