Lovely hotel. Reception staff were great. Meals were excellent (we were starting half board). Would definitely stay here again.

Wonderful stay. Loved every aspect of this hotel.

Great customer service, clean room, quiet, good location.

Staff were friendly and helpful allowing us to swap rooms. Room was really clean as was the reception area. Were clearly informed about the facilities opening times on site.

Nice enough hotel, a bit vanilla. Everything is ok but nothing about the hotel feels four star. A good three star. Double room was very small, no side unit on one side & not blackout as described. Gym is decent but opens too late in the morning. Well located for the main city & ideal for the theatre.

Ideal hotel for a long weekend in Palma. Excellent facilities, helpful staff and a very comfy bed in a quiet area. We enjoyed the walk into the centrexand the spa was an added bonus.

Overall the service is okey. The only thing that shocked me was that if you want to eat from outside and borrow a cutlery they only provide you with 1€ wooden spoon.

Room was clean as was the hotel and the location was excellent

Room was good, nothin too special.. bed and mattress was cheap. It was hard and not too comfy for 4 star hotel. Breakfast was brilliant though

I was shocked and very disappointed that my bed was not made and room cleaned daily. Only new floor mat provided on one day. Having my bed made etc. is why I choose to stay in a hotel and not apartments or Air b&b. The use of the request card should have been made clear at check in. I think staying in a hotel it should be completely standard that the bed is made and room cleaned daily. It should not be by request.

I would recommend this hotel. Better than photos. Staff excellent. Would definitely return. Enjoyed our walks into the old town, however there are lots of buses if preferred and lots of restaurants / bars / cafes nearby.

Lovely hotel. Great room with balcony. Pool area nice and relaxing

Very clean and neat, hotel even gave us free spa access for our 1 yr anniversary

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Great hotel for exploring Palma. Walkable to old town Palma. Not far from restaurants. Hotel clean and comfortable. Has Spa (did not use). Outdoor pool very nice and great area with loungers. Breakfast buffet was excellent. Staff cheerful and helpful. Would definitely recommend.

Lovely stay. Staff at reception excellent, upgraded us free to a better room. Pool area was superb. Location was perfect, about 15 minutes to Palma's old town. Definitely recommend staying here.

Very nice hotel with great facilities, amazing staff and the breakfast buffet was delicious. The pool and bar area has a nice atmosphere and we really enjoyed using the spa facilities. We would recommend this hotel to anyone coming to stay in Palma.

Great staff.

Hotel was very good with excellent facilities. The only slightly negative comment is that the room was a bit small. Would stay there again though.

Staff were very nice and helpful. Rapid taxi service. Nothing wrong with the hotel building but little that shines out. Room wasn't the biggest and typical situation of a double bed means two singles pushed together. Location is walkable to the centre of Palma, but not a huge amount in the area.