El desayuno estuvo rico y el cuarto comodo. Lastimosamente el aire acondicionado no funciono muy bien y el cuarto estaba muy caliente. No nos ofrecieron un descuento en el parqueadero. El hotel esta siendo remodalado y habia ruido de construccion en la manana. La razon principal por la que reservamos este hotel fue por la terraza y estaba cerrada.

Love the ambience. It's a place with great history and good amenities. Highly recommend it.

Everything was amazing

We stayed here from April 5-6, 2026. Hotel is in very good location. The only disadvantage is that there is no coffee in room. Room and hotel is very neat, towels are very good, bathroom design and shower design is very good compared to other hotels in Spain. Shower has door that closes completely, no water spillage to outside. Bathroom has door that closes completely. Breakfast location downstairs was an excellent breakfast with lot of choices and quality is there. Breakfast room has gothic architecture, very neat, ambience is very good. Very good quality hotel, we liked staying here and we can recommend to our family / friends.

Clean room great location

I The beds were comfortable although the room for 3 persons was small. It was super convenient in the heart of

This historic hotel lives up to all expectations - the location is perfect, the staff are professional and helpful, and the room was clean and comfortable. We would stay here again.

Everything was superb!

HVAC did not perform well.

Excellent front desk clerk,Juan. Great breakfast. Clean rooms .

Room was nice and clean, located just steps from the Alcázar, they had lockers to hold on your luggage, we had the nicest view of the Cathedral from our room, we will definitely come back!!!👍 💯

La experiencia en Hotel Carlos V fue increíble, Toledo es increíble! Sus calle, vistas, el ambiente. Nuestra estadía fue una increíble experiencia. Tuvimos desayuno incluido y el servicio y staff fue excelente con nosotros. Nuestra cena fue en La Experiencia y definitivamente eso fue, una experiencia maravillosa! Definitivamente volveré y con más tiempo.

A very beautiful hotel with unique rooms. Also, great location with all sights nearby

The hotel and the rooms were very clean. Rooms are a bit small so watch out how many pieces of luggage you have. Location is excellent in the middle of the Old Town. Overall excellent.

Very central historical hotel in the very core of the historical UNESCO heritage site of Toledo. Just a step away of Toledo Catedral, the Toledo Alcazar, the plaza de Zocodover and many good restaurants. The breakfast is also very good, includes slices of manchego cheese! The only downside is that they unfortunately don’t provide water in the bedrooms, there’s a freezer but nothing is provided inside and the machines in the reception don’t accept card payment. Management should review this, since to provide a couple of water bottles to guests doesn’t cost too much. This made me take out one star of the review as it was very annoying.

The hotel is in prime location, the staff amazing, however, it has some issues, the temperature in the room March 7,8,026....it was 13/15 degree outside, but inside the room it was too hot for me. I suggest to get electric fans available, (no A/C) in winter. The roof tapas bar was closed for renovations, not good....

Great location close to everything.

El elevador no funcionaba, la bañera es muy alta y no tenía donde agarrarse para poder bajar. La cama sumamente dura y las sábanas eran pobre.

Nice staff, very walkable, clean room and shops nearby

The hotel is lovely, the staff was very friendly and helpful, the room was clean with plenty of space, and the breakfast was excellent. There were a number of loud drunk people coming into the hotel throughout the night and the noise carried.