Overall Ratings & Reviews The Ritz-Carlton Orlando, Grande Lakes

What a fabulously maintained property. Their spa is to die for!!! Every staff member I had the pleasure of meeting was incredibly respectful and polite to me.

Stayed for the President’s Day weekend and it was amazing! Hotel staff has top notch service & cleanliness. Go see concierge Sydney S. for reservations on & off property and recommendations. She’s the best! Hotel puts on a great fireworks show right in front of the pool area. Definitely would recommend this location!

Gorgeous expansive property that has just about every amenity you could want. It shares property with the JW Marriott which has a huge pool with a lazy river. So relaxing!

WiFi did not work during the whole stay. For Ritz least that is expected

Will I was always thought wow the name ritz Carlton it’s the best hotel ever but I stayed at there Orlando location it was really average not what I thought sometimes the name will fool you I’m not saying the hotel was bad but for ritz was really average no big deal really.

I wish I could give more stars. Worth every penny for service and ambience. Lovely room, grounds, service, meals, people, everything!

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An outstanding place

Excellent location and fab pool. Food and drinks very pricey so be aware of this before you book.

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We went and stayed for one evening to celebrate our anniversary after the hurricane. There are no words to describe how well we were treated. we will go and stay there again!

All excellently done

The staff is always kind and helpful. Always willing to go the extra for an amazing stay.

Great experience. Immaculate clean, great food, superb customer service

Beautiful

Loved every minute of our time there.

Wonderful hotel

So I stayed here for my 30th birthday and it was honestly a great experience! The staff was all very friendly and helpful to answer any questions we had. The hotel and room were very clean :) and all the food we had was also so good! We will definitely be back soon :)

Excellent property

Amazing property, great service and excellent place to stay. Absolutely loved the experience.