Elegant and cozy with wonderful amenities but the staff are the true gems of this property! Carol at the front desk, Peter, Valet and doorman, and our porter Mr. T made our stay truly exceptional with next level customer service. We will be back!!!

Room was very nice. Three delicious cookies, All very well done. Great restaurant.

Beautiful rooms, lovely bath and shower. Halls were quiet at night. Staff was considerate and friendly. Meals were excellent and we enjoyed our visit in the surrounding neighbourhood.

Pool was nice to have. Great location. Large room.

Only used the pool and it was very nice

Beautiful hotel, old vintage style. A little run down. Friendly staff.

Lots of character

At the Windsor Arms Hotel one might expect Agatha Christie to step out of one of the rooms! This hotel is right out of a page from the Great Gatsby for sure! Our 4th floor junior suite was comfy cozy,clean and very quiet. We didn’t hear a peep from the very loud gathering held in the ballroom on 1 st floor when we returned to our room from a fantastic Lebanese restaurant recommended to us by one of the very friendly and knowledgeable front desk people. Breakfast in the breakfast room was good with great service . Concierge and valet people all very attentive. We were last at this fine old hotel in 1989!It was lovely to see that although it has been renovated not much has changed in its character and that is a good thing!

breakfast was delicious - service outstanding

I enjoyed a delicious omelette one morning and French toast the next. Food was lovely. We had drinks in the bar one night.

The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure

Clean room and friendly staff!

it was a pleasant experience. everything went well

A lovely boutique hotel in Yorkville! Service was fantastic, our room was clean and spacious, the free bubbly and cookies, as well as really nice selection of free tea and coffee in the room was a nice touch. The decor is a bit dated, I’m not sure it’s giving luxury the way it maybe used to. But the spa is fantastic - highly recommend! Altogether a nice stay in Toronto!

Quality hotel with friendly staff and convenient location to downtown Toronto amenities. The nightly cookies were excellent.

It’s a gem in the city. We love the charm and afternoon tea is excellent.

Beautiful Boutique Hotel. It is nice to be remembered when we show up for another stay. This was our third.

Amazing staff, great breakfast experience too.

Prop

Over washed scratchy towels. Do not disturb is ignored. Shower could use better cleaning. Definitely needed better cleaning of the curtains and had to advise staff of an issue. Cheap hairdryer and was replaced with an even cheaper one. Environment is in good location and quiet. Carpet needs replacing.