The room key had to be reprogrammed every time I left the room bc it would reset itself if it’s close to the phone or credit cards
Alba
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The hotel is a pretty hacienda with nice big rooms and comfty bed. The free breakfast was a basic continental one but we ended up paying for the buffet they have on Tuesdays at 2x1. We spent just 1 night and wish we could have stayed longer for truly enjoyung the place.
ANDREE
Business
4.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Muy viejo
VERONICA
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Magnifico hotel colonial con hermosos espacios arbolados, mucha paz propicio para el descanso
Claudia
Business and Leisure with Partner
2.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
El club muy bonito. Las habitaciones de terror. El restaurante bonito pero TODO lo que nos sirvieron PÉSIMO, al igual que la actitud del staff.
Robert
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great service. Property needs some upkeep.
Fernando
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
na
jorge
Leisure Family
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
.
Pam
Leisure Family
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
The areas are so beautiful and the pool has warm water
alejandra
Leisure Family
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Beautiful garden, excellent tenis courts, great service and staff.
Needs urgent renovation and maintenance of rooms, as well as better accessibility for disabled guests.
Rodolfo
Friends and Family
10.0
/10
Reviewed 89 week(s) ago
Hotels.com verified review
Está muy bien el servicio y los empleados muy amables solo que las habitaciones tenían mosquitos necesitan tratar eso todo lo de más está bien
Jean
Leisure with Children
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Racquet Club is the perfect place to relax with the family. The pool is the best part but also de mini gold and the tennis courts are great.
Jeremy
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Very nice property
Elisa
with Partner
8.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
Muy agradable en general solo recomendamos que el agua de la regadera y jacuzzi sea más caliente y que las almohadas de la habitación sean más cómodas
Jennifer
Friends and Family
8.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Hotel rooms are outdated.
Luis
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
It is a great property, however, property needs to improve facility for handicapped people
Joseph
Friends and Family
10.0
/10
Reviewed 121 week(s) ago
Hotels.com verified review
We loved all the grounds and outdoor areas.Raul was our server at several meals and gave us friendly, personal service each time.
The rooms are large and comfortable.
Overall, the facilities could use an upgrade, but have been nicely maintained.
Laura
Leisure with Partner
6.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Needs updating and more cleanliness in general. The restaurant is ZERO INVITING
Blanca Lila
Leisure with Partner
6.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Es un buen hotel, con buena ubicación. Solo un poco descuidado.
Joel
8.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Beds are good. Ambiance is excellent. Cleaning is very good. Bathroom door didn't close. Some maintenance is required.