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Mercure Alice Springs Resort

Explore Mercure Alice Springs Resort

Overall Ratings & Reviews Mercure Alice Springs Resort

Other sources (1,000)

8.4

Very Good

From 1,000 reviews

Cleanliness

8.6

Room Comfort

8.6

Location

9.8

Service and Facilites

8.8

Traveler Reviews Mercure Alice Springs Resort

Number of reviews per page

20

40

Top reviews

John

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Very run down and needs a big upgrade.

Carolyn

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

A little bit dated and tired but still fine . Beware the beds on wheels - move when you lean/sit on them Pool not heated - guess not needed here much but wasn’t that hot when we were there Delicious meal in restaurant on site

AVENASH

with Friends

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Bar lounge is amazing.

Jayne

with Partner

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Room incredibly tired and smelt dirty and of old cigarette smoke. Towels were worn and also smelt bad. Definitely a 3 star - not 4 star. Expensive for the room and would not return.

christine

Business

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Dirty bathroom area floor hole in the ceiling above shower. Leaking toilet. Resurant food good room service burger great. Drinks great . Great big room . Would stay again

Helen

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Food fresh & varied

Robyn

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

As soon as i arrived, the staff were so welcoming, helpful, I got upgraded. I felt very safe and the restaurant food was amazing.

Mona

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The Mercure gives you the impression that it was once a motel that was revamped. It is not the most accessible property however it does have a swimming pool, a decent restaurant that serves a buffet breakfast and a nice dinner menu. It’s well located in a short walking distance from town.

Peter

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Bar was well stocked and friendly service. The property recovered well since the floods in the area.

Beverley

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Food over-priced, but I had a very nice evening meal of duck. Lunch the previous day not so good as the steak in my steak sandwich had not been trimmed of the gristle, making it difficult to eat. Overall, a reliable, not extraordinary, place to stay.

Marion

Family

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was very good. Rooms were excellent. Staff were helpful. Bar was ok.

Janet

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

No housekeeping or maintenance over the Easter weekend. I appreciate staff want to be with their families over the holiday but this is the hospitality industry and I would expected better service

Craig

Family

6.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Due for some refurbishment. And could do with more staff in the restaurant.

Carol

Friends and Family Family

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Nice room, comfortable beds. Good shower, very friendly and professional staff.

Carol

Friends and Family Family

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Large room, comfortable beds and good shower. Nice restaurant food, and bar, reasonable prices. Very friendly and professional staff.

Paul

4.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Very untidy

Sarah

Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

The lighting options in the room were very limited and we couldn't work out how to put the bathroom light on without also having the bedroom light on.

Virginia Lee

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The staff was great from check-in to checkout. The buffet breakfast was delicious and there was a variety of fruit. Gotta say, the Prawn Red Curry was FANTASTIC!

Joanne

with Partner

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Staff were wonderful Room was fantastic A beautiful place to stay

Colin

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

All round enjoyable

Number of reviews per page

20

40