It was an ok stay. For the price I would have expected way better. There weren’t enough towels. I tried calling down to the front desk repeatedly and there wasn’t any answer. The room was clean though and the pool and hot tub were nice to use.

The good: Nice pool (hot tub jets don’t work tho) Rooms themselves were clean Some staff are nice Pet friendly (with a extra cost) The bad: Rats and drugs (a lot of rats in bushes around property - not in hotel - wife almost had a rat run into her) Unfortunately the hotel is located in a hot spot for homeless, needles seen at side of property, random homeless wandering around property and going in and out of lobby at times. I stayed over a week and this was a normal day to day not just a bad weekend or night. The hotel has security at night however it should be 24/7 and the hotel should be fenced in at the very least. Coffee was awful (colour was yellow to almost clear) No continental breakfast however there is a Denny’s next door that serves Denny’s quality food. Also surrounded by homeless. Hotel rooms are priced ok but still way more than it should for the area. 2 KM walk downtown (20 minutes maybe) but walking through bad parts of town. Do not recommend children leave the hotel. Did not feel safe.

easy checkin staff very understanding !

Small room and the room door is side by side with the next door!

Stayed a night with husband, dog, and two kids, aged 9 and 12. This was our second time staying here, and we'll be back! It's Perfect for families travelling with kids and pets. Kids had fun in pool, and can't go wrong with Denny's on site for breakfast. Very close drive to downtown Victoria and all the tourist stuff. Staff were very friendly and helpful, and upgraded us to a suite when we arrived for early check-in, and our room was not ready yet. The property is a bit dated, but that doesn't impact the stay. We had a great time.

The rooms were clean, the bed was very comfortable

Great place to stay with a young family. Friendly staff and clean room! Thank you!

Excellent

Clean room! Staff were very nice. Location was excellent

Great stay

Please get some softer comfortable pillows. My sleep wasn’t the best because of the hard firm pillows.

Room smelt like sweat and over all hotel cleanliness was not great. The hotel is in desperate need of renovations and a deep clean.

Très bon rapport qualité/prix !

Room was great, place is aging a bit, pool area wasn’t what it used to be. Overall was fine.

Super convenient. Less than a mile walk to China town and downtown Victoria. Love Victoria downtown

Every thing is good great experience

Great experience, staff were very accommodating,

We had a great stay. The front desk were very friendly and helpful. The pool and hot tub were great. Would've liked a better restaurant attached as The Denny's at the hotel was a bit old. We were within a 17 minute walking distance to some lovely restaurants and breweries.

We stayed for 8 nights and we had a kitchenette with everything in it. We picked up fresh crab and mussels downtown and cooked a feast. Would be better with an oven although. And the room sleeps 5 but the kitchen only had sets of 4 for everything. Also, when they cleaned the room, they would only leave three towels.

Had a wonderful stay