Staff were welcoming and friendly. Check-in easy. Hot tub is outdated and not very hot. Unsupervised children came into the hot tub and started splashing while I was relaxing. Rooms were clean and breakfast had many options.

We have stayed at this hotel many times. The rooms are quiet and clean. The breakfast is ok. They have gluten free cereal which is a bonus and lots of non gluten free bread choices. My husband said the eggs and sausage are just ok. Lots of yogurt to choose from also. The coffee is terribleand very weak. the breakfast staff are great. We unfortunately had an accident on our way back to Lethbridge. We hit a deer on the highway and managed to drive the vehicle back to the hotel despite it being totalled off. The evening front desk guy was very sympathetic and kind. The next morning while I was on the phone with the insurance company and trying to arrange a rental so we could get home my husband went to the front desk and asked if we could get a late check out due to the circumstances. They said we had until noon or they would have to charge us. This was very disappointing and we may have to reconsider where we stay next time in Lethbridge.

Lethbridge hotels are all overpriced. Great place, great staff, good amenities. Parking was not good especially for the sketchy area at night - but we had no issues. The actual hotel is very nice with large rooms, clean, helpful staff.

Was not well kept, families were loud, breakfast was not stocked from 900 to 930, people needs manners

Clean room and nice breakfast

Very friendly staff. Room was very spacious and comfortable

Fine place, nothing special. Good location with free breakfast. A little dated, but clean with great staff. No complaints from me.

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Breakfast is soso

Nice and clean place.

Great location!

Breakfast was good rooms need an update

The staff were excellent!

Everything was wonderful. Our only complaint was when the AC kicked in. It was really noisy.

Breakfast was ok , nothing extraordinary, rooms where acceptable for the time being , in 4 days no sheets where changes was a down side tho

They ran out of pillows and we didn’t have enough pillows for the amount of beds we had!! I tried calling down and no solutions but sent up an extra bed sheet.. There was also a hole in the glass door that was just duct taped, so not the safest for young kids.also ran out of parking so had to park off site. Not super clean but ok enough.

It’s clean, budget friendly and the staff was helpful. Lots of options nearby and easy accessibility. Spacious bathroom and room layout as well. Overall good value for your money. Parking is limited but they do provide additional/alternate options.

The cost did not match the hotel experience, firmly 3 stars.

Hotel needs a Reno

A solid B+ overall.