Property is great and has a wonderful history. The rooms are in dire need of renovation and updating. Otherwise, the staff are just brilliant and do their level best. The first impression of lobby is good, but rooms...as I've said are extremely tired and outdated.

Really hospitable staff, amazing food, clean swimming pool

Loved the place. Beautiful room and hotel. Very centrally located

Great stay

Pristine clean and well equipped rooms. Very helpful staff! Wonderful breakfast and food options.

Vintage hotel with no intention to renovate anything. Carpets look dirty and unmaintained. Tables have scratches all over. A woody barn smell persists instead of freshness.

Great hotel with the most helpful and caring staff. Special thanks to Ms. Sneha at the reception for doing an outstanding job of taking great care during my parents’ stay.

Absolutely amazing stay, perfectly location and hospitality is 100% top notch

Na

All of concierge people. Special mention of Sanjib Raja of mini bar Mithun and all those who serviced # 257 First aid guys. For their prompt and caring action. All those who served at breakfast, especially Sudip

Room was spotless and the staff was very helpful and courteous. Food offerings were great for our Western diet. Pool area was amazing and perfect temperature. Location was central to our activities.

Everything was great

Hospitality!

Yes. The room was great and spotless. Only thing would like to have a better coffee machine in the room. Only instant coffee.

Room was very good and staff amenities excellent!

Breakfast was amazing everyday! Staff was phenomenal and very kind and extremely helpful, such as Sandip The room was always cleaned everyday and the staff was so sweet. It really was an amazing stay. Would return again!

Courteous staff.

Housekeeping needs to step up. Hypoallergic bedding should be available for a five star. No hairs on the bathroom floor. I understand it’s an old building but the room smelled like mildew.

The room and bathrooms were clean. The lobby is one of the best. The staff is friendly. The breakfast was awesome. Wish they had a better bar to hang out.

We didn't get the scheduled room booked with view. It was noisy. Room was not clean. Window of the room was defective, we had to call 2 times maintenance to fix it. Service for the lunch was horrible, half of the order was forgotten and came very late. Breakfast was terribly busy. They sent us to another place, swearing it was exactly the same. But they lied and we came back after a while to get normal breakfast. In sum up Hotel need refurbish Rooms need to be cleaned properly. And staff need training and profesionalism.