The front desk staff was not kind. Was on his phone then had an attitude.

The room was ok, comfortable bed. Just felt "tired". Bar / Restaurant closed at 8.30pm and the vending machine wasnt working with not even bottled water in the room

Yes

Washroom floor needed attention and the exhaust fan was failing and loud

clean, staff very friendly and helpful

very nice

More heat on a cold night

Enjoy my stay. Friendly and courteous staff.

For an older hotel, it has been kept up very well. Our room was elegant, spacious, clean and well appointed. The staff were friendly and helpful. The free continental breakfast was adequate but disappointing. Pastries were stale. We were not able to toast our english muffins and bagels and the fruit selection consisted of chunks of oranges a melon.

Comfortable stay

Great

As always great room at a great price

Room was clean. The front desk staff were helpful. The washroom was noisy as the fan was on automatically when the light is turned on. There was no soap available when we arrived.

Friendly and helpful staff.

Original room reserved was not as described and when I was changed to a new room, the room provided had clearly not be cleaned as when I folded back the sheets there were large black hairs etc in the bed. Front desk clerk came up to the 4th floor to give me new bedding and towels but I had to change the bed myself etc. as it was late at night. I later discovered a beer bottle cap by the bed which I stepped on. I had a busy schedule and was not able to move to another hotel or I would have the next day. At checkout, the room I was moved to, the dirty one, was $30 more per night despite that I went from a king bed to a queen bed and the clerk said sorry about the condition of the room and removed the $30/night charge but nothing else. Pathetic customer service.

Occasionally, living creatures pay visits to the bed.

The mechanical noise above the 4 floor kept me awake the entire night. I unplugged and shut off everything in my room but it did nothing to stop the constant drone from some nearby machine. I got the Napoleon Suite with the jet tub, what a waste of money. If anything, get a room on the 3rd floor or lower.

The team was courteous and friendly. Rooms were clean.Bed was very comfortable Received a checkout time extension due to winter storm.. Overall a wonderful stay.

Very good

Very good