The Park Royal Hotel & Spa

Explore The Park Royal Hotel & Spa
8.6
Very Good
From 1,005 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews The Park Royal Hotel & Spa

Number of reviews per page
20
40
Top reviews
Diana
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was beautifully clean with an up to date bathroom. Waiting staff in the restaurant were friendly and helpful as were the receptionists. Thank you
Lynne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very comfortable stay. Everywhere was spotless.
Karen
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Went to relax after house move Fabulous day in the pool Then just when we bought a bittle of wine in the bar it was ruined by they know whi. Such a shame I will return though. Karen
H
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

it was very clean and well-maintained, staff friendly, no problems.
Karen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

....
Kev
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel ,very clean and very friendly staff
Barry
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My husband and I have just returned from an overnight stay. We had a lovely room on the 2nd floor. It was really clean and a good size. We used the leisure facilities which were also spotlessly clean. The pool is a great size and has loungers around it. Also great hairdryer and straighteners. We had dinner in the bar and the staff were great and really helpful. The food was lovely and well priced. We had a twin room and we both felt the beds were quite hard and a bit uncomfortable, it took us a while to get to sleep. Breakfast was a bit unorganized, when we arrived there were lots of tables but they hadn't been cleared so took a while to get a clean table. Other people came in and where walking about looking for tables. The breakfast itself was lovely with a good selection of cereal, fruit, yogurt and pastries. My husband also enjoyed a cooked breakfast. I can only assume that they were short staffed in the morning. The hotel is lovely and the staff are really nice and welcoming.
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Colin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good experience very helpful
Opeyemi Taiwo
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good standard hotel. I slept well which is quite unusual for me.
Gemma
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Upon arrival we were informed that we were the guests of the day which included a room upgrade free drink and free mini bar in the room which was a wonderful surprise! The man on reception was efficient and polite as were the bar staff. We ate in the lounge food was nice along with breakfast we used the spa facilities which were clean and a great way to relax. The only criticism I have is that the bar area has a smell of dog which is just a personal preference but other than that a great stay and we will be back!
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Kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff did all they could under extreme pressure on sunday morning this was due i believe to the hotel being full due to a large wedding on the Saturday Some items ran out initially with a few mins wait but were replaced asap
Caitlin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good stay breakfast was really good
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Didn’t use amenities ie swimming pool spa etc, room was clean, had a de-luxe twin bedded room my mattress was awful not at all comfortable didn’t do my back any good - did report it to receptionist when checking out - she said would report it - cooked breakfast could have been hotter - plenty of car parking -
Joanne
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place for catch up with people or for Manchester airport as not far from motorway. Lovely staff too.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Brilliant stay, big spacious clean room, nice facilities
Christopher
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Residents bar closed at 22.50 Poor, complained got 1 drink Surly should stay open 12.30 ish of residents in area ?
Gemma
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff friendly, rooms clean, all amenities you could need or want. Afternoon tea fabulous! Lovely stay.
Barry
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely room
Shell
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff on reception are welcoming and friendly. Sadly my room was not cleaned, despite leaving early and returning later, and sign still on door. Day of checkout male cleaner entered my room whilst I was getting ready- not acceptable at all. Lifts are dirty and need a good clean. Food in the restaurant overpriced and very poor quality.
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Stephen
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely welcoming staff. Good spa and leisure facilities. A very enjoyable and reasonably priced stay.
Number of reviews per page
20
40

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