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Essential by Dorint Basel City

Explore Essential by Dorint Basel City

Overall Ratings & Reviews Essential by Dorint Basel City

Other sources (1,002)
9.0
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.2

Traveler Reviews Essential by Dorint Basel City

Number of reviews per page
20
40
Top reviews
Ron
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was very helpful and friendly! Room was clean and amenities were as expected. Friendly bar staff and great drinks to end the evening. The Basel card was a great bonus for our stay.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Taxi services are very expensive but that is not the fault of this property. Tram instruction is needed or tram map to make it more convenient.
Judith
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Some reviews say it is a 10mins walk from the train station. There are 2 train stations and the international one, we came in from Strasbourg, is a 36mins walk! Our mistake but worth noting. The bus back ( which is free) stops outside the hotel. A functional busy hotel with friendly efficient staff ideal for a 1 night stopover
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Hannah
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very clean and lovely
Angharad
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was clean and tidy. Reception staff were helpful. Location was easy to take a public transport into the cultural centre or to the main Train Station. Breakfast had almost everything you could want, so many options.
Neil
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All good.
David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean, basic, comfortable, spacious room. Came with free drinks. Hotel gave us a Basel pass which gives you free Public transportation and 50% off museums. Close to a rail that gets you straight into downtown in 10 minutes
William
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great customer service. Clean room.
Raymond
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Front desk staff very helpful at all times. Room cleaned promptly. No way to clean dished in kitchen.
Christy
icon-with Partner
with Partner
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Staff was fantastic - very friendly and helpful. The hotel room was pretty standard - bed was a little hard and shower was okay but the towels were terrible. The location was pretty far from the city center (christmas markets)so unless you're attending a meeting at the nearby convention center, you'd be better off booking something closer in.
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jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Spacious rooms, friendly and helpful staff close to transport
Jessica
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The room was small, but clean. The room was also very noisy with the street noise. If you are a light sleeper upgrade to th4 courtyard rooms. I didn't know that until after i checked out. Staff was fine. The check in process was a bit long, but they offered us a free drink in the bar to make up for that
Matt
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Clean, inexpensive and great breakfast and restaurant
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel is very nice. The breakfast was very good with all kinds of options. The room was clean and well taken care of. It is a business hotel very close to the convention center, so it’s not the most luxurious. It worked out great for our needs.
Deborah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The Front Desk staff were extremely helpful and courteous. Our room was exceptionally clean and very functional. Sheets, mattress and pillows were crips and very comfortable. Loved the use of the parking garage and felt safe with our car parked there. Close shopping.
Stefan
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good place for a reasonable price
James
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Someone is very nice and the staff are very friendly, the rooms are very hot and facilities for ironing are very poor. The irons were old and not clean.
Ina
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Helpful staff. Good location. Clean room
Priya
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Lovely hotel in beautiful Basel. Great breakfast and service from all staff.
Bernard
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

For options limited. Nothing VIP access about it. Bed was terribly small even for European standards.
Number of reviews per page
20
40
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