Room not as advertised in the pictures. We were allocated a room in the adjacent building. Which was dark and had the most minimal of fittings, not even a lamp and dusty. However the bathroom was great. Breakfast was average, but did the job. Incredible location for exploring the heart of Venice. There’s a lot of little things this hotel could do to bring it up to standard.

Location was good. Bed wasnt great, but ok. Breakfast was limited but didnt go hungry.

Good location for a base but very basic.

Breakfast area was crammed, food was not fresh.

Price range too high based on condition of property.

Internet was ok. Check in says 2PM but we weren’t able to check in until after 4PM and they site luggage service online but that includes leaving your luggage in the hallway open to everyone walking by. Staff did not greet us until we spoke to them.

They should have kettle for tea and coffee.

Good location but bedrooms are run down. Good option of you’re on a budget.

The room is big, I went to the reception, didn’t tell me the WiFi, I had go to different building as the room not beside reception, very confused. The last day stay, no one told us the reception not open, we have to walk to different hotel for breakfast, didn’t have note on the reception door for let us know. Very luck when I was waiting outside the reception for breakfast one of the customer told me we have to go to different hotel I don’t even know where I had to return my room key.

We had a terrible experience there. Very bad smell from the bathroom, broken toilet seat, and no response from the reception desk about our concerns. Won't go back there at all.

Hotel was closed. Told us to go to another hotel which was also full.

Rooms very run down, broken furniture and fixtures ie no shower door. Dirty. Mosquitos everywhere. Breakfast poor, unhelpful rude staff. Nothing good to say apart from location.

Great location

The air conditioning worked amazing during the summer heat.

This was the best hotel we stayed in our European vacation. It was clean, spacious, and staff was great plus it’s a straight 5 minute walk to St Marks Cathedral

Room was not at all as advertised, it was clean enough except some marks on the wall which my partner wasnt sure if it was blood. Breakfast once again was not as asvertised. Walls are definitely NOT soundproof as we could hear toilets flushing through the walls etc. We also didmt have a view as we were situated at the back of the building staring into a not so nice alleyway. Wouldnt book again

We loved the location of Hotel San Zulian. Our 5 star room was beautiful with three windows and a lovely view. We booked two rooms one for ourselves and one another couple at the same time. So would assume both rooms were comparable. Unfortunately their 2 star room had one window that faced the wall of the next building and was a lot smaller than ours. I asked reception what each room cost so I could pay more for mine and return some of their money but was told both rooms were the same price. They didn’t have the pics on their website of their room. They should have alerted us to the type difference.

Front desk staff Mustafa was very helpful and great customer service! Their company is lucky to have him!

Small Room. Amenities were limited. TV control didn’t appear till 2nd day. The staff was friendly and tried to accommodate.

The room was in a separate building and required three locks on three different doors to get in. It was nice a quiet inside but poorly lit and the bathtub was jetted but the drain plug was done. The bed was very hard and we kept getting bit by some kind of insects.