Overall Ratings & Reviews Craighaar Hotel

We booked for convenience, but were really surprised by how great this place was, esp for the price. Gentleman at the front desk was great as was our waiter, and room was spotless

This hotel was ok, although the staff could have been more attentive. The food options for dinner were great, and I did find that service better than the hotel in general. The room was quite small and the 'wet room' concept never works well!

Booked last minute to stay after spending a belated Christmas Day with family. Arrived after midnight and was taken to my room, got ready for bed and the bathroom fan wouldn’t go off, contacted reception and the night porter came and it still wouldn’t go off so he agreed to move me, he tried two rooms on the same floor both fans were on and loud. I was moved to a fourth room which luckily had a switch to turn the fan off but the radiator in the bathroom and next to the bed was extremely loud, turned both off and went to sleep. Woke up at 6am to a freezing room, turned the radiator back on and got no further sleep as it was so loud. In the morning went to use the shower and found bits of hair on the bathroom floor. Spoke to the manager before leaving who apologised and said to contact hotels.com for a refund; which I did when I got home. They phoned the hotel who stated there was no issue with the fan or radiator and refused a refund, I spoke to another manager who was insistent that there was no issue (if there was no issue why would I be moved to 4 rooms in the middle of the night and give myself the stress of complaining) so the refund was denied. She also made a comment re the price that I paid which was lower than other guests, on the day I booked this wasn’t the cheapest hotel in Aberdeen but was chosen for location and regardless of what you pay, you still expect to get a decent nights sleep in the hotel you are paying to use. Only positive was the breakfast.

Staff were very good and helpful. Good breakfasts and great to have server come and take orders for a freshly cooked breakfast. It was very convenient to the P & J Live venue where the event we were going to was held. Nice bar and prices reasonable

Wonderful staff, thanjs to John for looking after us all. Great breakfast and dinner

The staff is extremely friendly and very helpful with requests. The room we had was small, and the bed was also small. Everything is kind of old and needs an update. The bathroom was awful as the shower was basically over the toilet and everything was soaked by the time you finished showering (toilet, vanity, floor). The bathroom was basically never dry, and if I showered that day and I could not use the toilet in socks because it's basically just a big puddle all the time.

Always very clean and comfortable and friendly, efficient staff

Great hotel - close to the p&j -perfect.

Perfectly located for P&J Live - less than a 5 minute walk. Stayed for two nights, very quiet and I slept very well. Breakfast was really good and so much variety. M&S Foodhall and Co-op 10 minute walk. Would recommend.

the dining options were very good and a direct bus in to town

Business trip with everything requirec

Overall nice place & very helpful staff.

Great stay for Michael Macintyre. Ideal location with just a 10 minute walk away. Free parking also. Comfortable room although a bit dated, but didn’t take away from the stay. Good nights sleep dispute a couple of planes from the airport. Very good breakfast and plenty choice. Large Scottish cooked breakfast and a full contintial with fresh baked and fruit. Will return if at another event and the P&J or at the airport.

The bar and restaurant looked great and enjoyed spending time there. The location of the hotel for P&J was brilliant. Sadly they changed our check out time from noon to 10.30am on our day of departure due to the number of new guests arriving, even though I booked well in advance of my stay. We were not informed of this until we arrived. Having recently been really ill I had purposely booked a hotel I didn’t need to rush out of in the morning and that I could use my room before needing to leave for my train. Being told that they would store my luggage and I could sit in the bar was not what I had paid for.

Very polite and friendly staff. Easy walking distance to P&J Live

We stayed for 1 night in a twin room which was great for us. Beds were lovely and comfy plenty of pillows and blankets if needed. Tea and coffee was good in the room with hot chocolate and shortbread yum yum lol . Shower was great plenty of room to hang up clothes in wardrobe. Breakfast was amazing I had smoked haddock and poached eggs which were amazing. Filtered coffee plus apple juice also plenty of other options for breakfast and continental. Staff were all amazing and very helpful will definitely stay again when watching a band or comedian as short walk to venue.

Staff were exceptionally good and helpful. Food was great. Bedroom was very comfortable.

We stayed here 3 years ago, just before Covid. It has been smartened up since then. The place is lovely, the staff were kind, helpful, considerate. We will definitely be back.

Nice Hotel and very helpful staff. Room was clean and warm. Ideal for show at P&J Live with a short walk along a direct path. The menu looked good for evening meal but couldn't get a table so would suggest pre-booking a table.

Very comfortable stay, excellent service from attentive staff, excellent food, good facilities & generally a very nice hotel to stay in!