9.2
Exceptional
From 230 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Melia Koh Samui

Number of reviews per page
20
40
Top reviews
Lisa-Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is awesome! Pools and grounds are superb, right on the beach, beautiful rooms, great breakfast - cannot fault it here! Everything at your doorstep too.
Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great staff, beautiful resort with amazing pool and beach views - highly recommend
Sian Tse Yan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing stay at the Melia Hotel. The staff were absolutely wonderful throughout our visit. A special mention to Krog and Nay, along with many others whose names we didn’t catch. Everyone was incredibly attentive, friendly, and always happy to help, which made the whole experience feel very welcoming. The hotel itself is very clean and well maintained, modern and there are some great activities available. We particularly enjoyed the herbal compress class taught by Mui. It was a fantastic experience and something a little different that we thoroughly enjoyed. We stayed in one of the boat suites, which was beautiful, spacious, and thoughtfully designed with a lovely layout. It made the stay feel even more special. The location is excellent. It’s peaceful and quiet but not too remote like some other hotels in the area. Being right on the beach is also incredibly convenient and adds to the relaxing atmosphere. We would definitely recommend this hotel to others. The only small downside was that there weren’t quite enough chairs on the beach, but aside from that everything was excellent.
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Ann-Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great, loved the pool access from our room.
Catherine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful week, the staff were magnificent (Baw, Keng & Krod to name a few). The hotel has wonderful pools & the beach is amazing to swim at & dine on! We will be back.
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was exactly how we wanted it to be. Lovely location Great room The staff were all lovely, especially Baw & Luca They are both a credut to the hotel and made our stay extra nice.
Daniela
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Didn’t feel like 5 start resort
Amarpreet
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The front desk staff are quite daft to be honest. They can’t even do the simple things right. There is a poor atmosphere in the lobby. Most of the day there is only one person around and no communication with anyone. They say just download the app and find all the info there. We found this very poor for a 5 star resort. At the pool the service is very poor to get a drink and you have to actually make an eggy to call someone over or go and get it yourself. The property itself is fine but they need to up their game.
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Vladilen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was perfect. The staff were quite friendly, the rooms were amazing. Highly recommended.
Nadine
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were very nice and it was nice of the hotel to upgrade our room for our honeymoon. However, this hotel is run down. It doesn’t look like there has been much up keep of the property, it certainly does not reflect the pictures online. The breakfast buffet was very basic. There was little to no service around the pool. In the room that we stayed it the toilet always smelled very bad. I think something to do with the pipes.
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Madelaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were all so friendly and helpful! The rooms were lovely and always clean. The pools are kept beautifully with amazing views and sitting areas at both pool areas. Would definitely return to this place in a heart beat. Felt like luxury without too large prices. Had a nice little area within walking distance around it with food/massage/market places without feeling too busy or loud
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Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

First class resort where we spent 8 glorious nights in boat level suite #15. 5 of the 6 of these were similarly designed with a separate sitting room and outside stairs leading to a large deck. Inside are 2 TVs. No 13 is different, with no living room but a larger bathroom, 1 TV, and brighter upstairs bedroom (but 1 bedside table) leading to a smaller deck. Gorgeous grounds, beautifully designed, lovely main pool and other swimming and relaxing areas and hideaways. Boat level suites are pricey, but had easy access to the Level where breakfast is served and exotic drinks from 5:30 to 7:30 along with hors d’oeuvres. Many guests used this for “free” dinner – as did we on many nights. Suite was very spacious if not a bit dark – white walls, the plentiful lights, and small windows reminiscent of a boat helped to brighten the space. High-quality towels and bedding, comfortable bed, large bedside tables and double sinks in the bathroom. Quiet.The shower is the best I have experienced anywhere in the world. AC was quiet and worked quickly. Bedroom lights, however, did not function well; we could not turn on bedside table lights without all overhead lights going on – defeating the purpose of bedside lights! Hardworking staff were fantastic, but especially those at the Level who served us so cheerfully and well. Thank you Maya, Bell, Kim, Tamarind, Sachi, Pink, Pin and BIG love to Queen, Zena, and Keng who were delightful fun. And our fav golf cart driver, Krod. Recommended!
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Belinda
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not worth $450/nt.
Robert
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great breakfast selection, well thought out pools and right on the beach giving more options to explore
Sara
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotel with lovely grounds and pool, room was smart with great balcony. Straight onto beach and a few restaurants in immediate area others reachable by taxi. Lot of young families staying at property.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff excellent and very service-oriented. Beautiful property. Many places on the property to chill. Best breakfast Buffett we’ve had our during our month-long vacation in Thailand.
Troy
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff were very friendly, rooms were clean great place for a holiday ...thankyou!
Shakita
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I want to take a moment to thank the staff first. From beginning to the end of our stay we had phenomenal conversations, service and support from the staff. They got to know my husband and I in a personal level and at one point knew us by name! They wouldn’t just check to see how our stay was going but check on us personally. I’m 1000% recommending friends and family to stay here. The people are amazing. The hotel itself was beautiful, room was cleaned quickly, breaking at Koko kitchen was always amazing. Lunch/Dinner at the beach
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Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Service and The Level benefits are top notch (especially happy hour). Sea was lovely and warm and very accessible. Our boat suite with pool access was nice.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Fai and Paul were excellent. Fai help organize our wedding which was held on beach. The gazebo was incredibly decorated with flowers and lights. We had dinner on the beach under the stars in gazebo. It was so beautiful. Paul helped us coordinate transportation for a 7 hour island adventure exploring the island. Kord was super helpful and attentive to help us manage our bags during our stay. Many others were so helpful. We loved the resort and will be back.
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Number of reviews per page
20
40

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