Great location, friendly staff, beautiful room, and great restaurant.

kind and engaging staff. prompt valet. The hotel sent a bottle of champagne and sweets to our room as we were celebrating our 40 wedding anniversary.

Very nice hotel

Location

Ok

We got upgraded to a larger room which was nice. The room and facilities are dated and the common areas could be cleaner and better maintained. Staff was pleasant. Service in general is somewhat slow but I think that is more general to Montreal.

The spa was top notch and the rooms were beautifully clean. The staff were wonderful. The Japanese restaurant was outstanding! Highly recommend, we will be back!

The room is clean, great central location, accessible to metro and wonderful staff.

Nice spot for the night. Decent location, close to local attractions. Beautiful old building and room was nice

Great location, super restaurants, clean rooms, very helpful staff!

Spa massage was fantastic

It was great

Breakfast excellent. Amazing friendly staff. Clean restaurant. Excellent decor

This hotel is a combination of older buildings beautifully renovated into a single well run operation. The staff is great and the location is perfect for exploring Old Town.

This hotel was beautiful and in such a great location. The front desk was so kind, and the ensuite bathroom for our room was gorgeous.

Amazing hotel. Great location in Old Montreal. Big rooms. Great restaurants. Incredible staff. Merci beaucoup!!

The staff was incredibly friendly and responsive.

The staff in the hotel were excellent, particularly So So sp?, the young concierge who helped us with alternative arrangements after the room we were initially assigned proved to be too noisy to occupy due to a faulty HVAC. I thought she handled the situation really well, with humour and competence and hope senior management at your hotel appreciate her value and her potential. The breakfasts we had at the hotel as well as our dinners at the Japanese restaurant all were also excellent! Great location too! Given the overall quality of the hotel the exercise room suffered somewhat by comparison but could be remedied with some updated equipment, a better tv or at least better reception, a clock etc. Ideally the room would be expanded to include a washroom perhaps into the area of the adjacent room with the malfunctioning HVAC. Overall we loved your hotel. We would stay there again without hesitation and recommend it to others.

Great place

Everyone was extremely helpful and friendly.