My daughter kindly booked a stay at Aldwark Manor for us as a Christmas present, and overall we had a pleasant visit, though there were a few disappointing aspects. On the positive side, several members of staff were excellent. In particular, James who worked at the bar was friendly and welcoming, Debbie in the breakfast service was attentive and professional, and the cleaning staff did a wonderful job throughout our stay. The dinner was also excellent – the food was fresh, well-prepared, and thoroughly enjoyable. However, there were some negatives. A considerable amount of building work was being undertaken during our stay, and we were not made aware of this at the time of booking. We also had to pay additional money to secure a quiet room away from the construction work, which was disappointing. We were especially looking forward to using the spa facilities, but unfortunately were unable to do so. When we checked in, we were told that only one evening slot was available, which made it impractical for us. It seemed that priority was being given to day guests rather than hotel residents. As we were unable to use the spa, we asked if we could at least look around the facilities. Sadly, we were greeted very rudely by the spa manager, Daniel, who could perhaps benefit from additional training in guest relations. In summary, while the food and several members of staff made our stay enjoyable, the lack of communication about building work and the disappointing spa experience detracted from what should have been a special Christmas gift.

Beautiful hotel, immaculately clean. Set in stunning grounds. Amazing staff, every single one was helpful and friendly. Elements restaurant had a wonderful ambience, brilliant background music, so relaxing. Food was delicious, I am coeliac requiring gluten free, the staff were very attentive and aware of cross contamination. The Spa was relaxing with a beautiful pool. Will definitely return ❤️

We had a fabulous “Ladies do afternoon tea” on Saturday! The grounds were beautiful as we entered the estate. Our table was ready in the Chartwell restaurant and we were greeted by a friendly chap! He took us to the table and we ordered teas from Taylor’s of Harrogate! The restaurant was beautifully decorated with sumptuous furnishings. Our afternoon tea was a delight and we loved everything!! They let us take our time and we could have a proper catch up! After our meal, one of the team took us round the hotel. There was a secret whisky/speakeasy room through the bookcase which was very mystical! We had a look round the spa and thinking of returning for that and perhaps an overnight stay to really take advantage of the facilities! Everyone was welcoming and friendly!

Visited the spa with my mum for her birthday (4th March) it is absolutely fabulous I can't recommend this place enough. Absolutely gorgeous and brilliant staff. I forgot to take the name of the lady who served us in the Elements restaurant for breakfast but she was so funny such a nice lady. I have to say a special shout out to Kieran on the spa desk he was very accommodating and a really friendly person. The only issue we had was the outside spa pool was far too hot I think it was a fault as it was hotter than I had ever experienced and the temp didn't drop even 1.5 hours later. Don't let this put you off though as I am sure it's sorted now! The spa was so lovely we can't wait to return.

We had a lovely Anniversary weekend here. We stayed in one of the suites which was beautiful. They left some complimentary chocolates & a card in the room for us. The swimming pool/sauna/steam room was amazing. Overall the staff where fantastic, attentive and efficient. Harry the bartender made some brilliant cocktails! The food in the restaurant was also amazing and reasonably priced. We will be staying again! Thank you!