We did not expect to be able to check in several hours early, but our room was just about ready, which we were so glad of! The room was exquisitely clean and the A/C was magically cool. I enjoyed the porch swing, the poolside beer, and the attentive service over my delicious breakfast the next morning. The complimentary bottle of Marie Sharp's hot sauce was a wonderful touch!

The staff at the front counter were so nice and helpful with all our questions. Room was spacious and clean. Just unfortunately the hotel construction across the street was a little noisy but nothing that was terrible and obviously out of their control

Staff were extremely helpful, and location was excellent.

Rooms are clean people were friendly water was very hot They provided a bottle of champagne for New Year's eve. That was very cool with party hats and everything you can think of. Thank you very much

Great staff great location great character Slept great.

People and hotel were very good. There is limited food options around and its a bit overwhelming to walk around this City.

The rooms were clean, and the staff was very welcoming.

Everything was great - the front desk staff was very impressive, especially Imani who I delat with at check in. The room was above expectations for sure. I was in Room 1

Staff were very accommodating and arranged taxi for us from airport. Enjoyed the room. Close by ferry.

Nice location, nice rooms, helpful staff. Struggling with prices because of US- Canada $ exchange (but not your fault).

-

Wonderful stay in historical (98 yr) building. Consequently, stairs would be difficult for those with climbing difficulties.

Everything was great! The staff were very kind and helpful. The room was clean and the amenities were everything we needed for the stay. The location is great for catching the ferry, restaurants, and shopping. Highly recommend!

The Great House is very near to the Ferry terminal. Good - staff friendly, pool is excellent (suggest a couple of Umbrellas and maybe sunbed cushions), comfortable bed. Not so good - fridge didnt work, shower was faulty but fixed when advised to the Reception. Had breakfast one day which tbh wasnt great, overcooked scrambled egg. As there are no snacks or food available during day/evening we went next door to Fort George hotel if we needed anything when by pool, you are definitely missing a trick not having food available. Ive stayed at Great House 3 times now and tbh this trip was probably the last, Sorry but I just need more if stayi g for a few days

The front desk person was nice. The accommodations with stairs only was really bad with our luggage, carting it up three flights of steep stairs. The smell was unbearable like an old musty, place. We ended up leaving within the hour we couldn’t stand it any longer, so we stayed at another hotel.

Nothing

Large colonial room in decent location. Excellent service who helped us with dining and a tour. Star off for current construction nearby, but not the hotel’s fault

Staff was excellent and property has historical charm.

Enjoyed

Great place with great service