Was great

The room was clean and as advertised. Staff were all very kind and helpful. All requests to the room were sent up very quickly. Very bright, wonderful view of the harbour, quiet area. Lovely balcony to enjoy a coffee on in the morning. Will be returning.

ROOM SPACIOUS AND CLEAN

The staff was incredibly kind and the room was great!!

Very good

Water leak from above had staff inspecting our room late at night

Very clean

Room was spotless and up-to-date. Great price for a great hotel.

Staff was amazing, and the room is excellent. Location is great.

Mostly good for a first visit! The suite was clean and the bed was comfortable. The location is great for the proximity to the city and the airport. (About a 25 minute drive to Pearson). The room decor, although not shabby - is straight out of the 1980s. I had specifically asked for a suite with a washer and I got it - complete with an “Out of Order” sign. My first attempt to check in a few hours early was met with a sharp rule reading of check in times and failure to request an early check in.

Excellent location, clean and functional room, very quiet and parking was close by

Courteous staff. No restaurant. Nice room but could use a refresh. Outdoor parking across the street that you pay for.

every thing was very good

Great 1 bedroom suite. Pleasant staff.

Terrible experience. Poor service, zero accountability, and staff who showed no interest in resolving issues. Communication was awful from start to finish. For the price and reputation, this was completely unacceptable. Would not recommend.

Terrible experience. Poor service, zero accountability, and staff who showed no interest in resolving issues. Communication was awful from start to finish. For the price and reputation, this was completely unacceptable. Would not recommend.

The two room suite with a kitchenette made my family’s visit enjoyable

Heating sucks.

Staff were amazing, friendly, and helpful. 2 bdrm suite was great. Spotless, and while the kitchen and bathroom look like they need updating soon, the rest had been updated, fresh, and a mix of new more modern pieces with some of the original more traditional furniture and decor. Having a living room and full kitchen to hang out in and separate rooms makes it better than any standard double Queen Bed hotel room any day. The beds were comfortable, location was great and enjoyed the recommended Shore restaurant for dinner with live music on the bar side after, and the restaurant bar with live music down the street after that! And only a 2 minute walk away. Would definitely stay again

Everything was excellent! Fast friendly check in, clean room! Will return next year!