Juste parfait

We were very happy with the hotel. The room was very clean and staff helpful. The location of the hotel was perfect for the attractions we wanted to visit and see. Various restaurants were in walking distance which was very handy. I would stay here again and recommend it.

Perfect location to few Quebec City sights!!!

We enjoyed the stay. Room was more spacious than expected and clean. The shower was also very nice and convenient walk in w glass surround. Housekeeping was great about keeping us in fresh towels. There was always someone helpful at the front desk. Glad we stayed there.

To give the hotel credit, it was a nice hotel with a good location. God help you if you have something go wrong on your trip. The customer service was hugely lacking. We booked four nights. My husband had a medical emergency the third day and had to go the hospital. I was able to extend my stay by going down to the reception. (I thought I could keep the same room by asking them directly). I did keep the same room for one night. The next night I had to change rooms. I asked them if it happened again and I needed another night stay, would I have to change rooms again. They said yes. My husband was released in the morning and I'm asked if we could have a one hour extension so he could take a shower after 4 days. They said no. When I asked for my bill upon leaving, they charged me full hotel price for the extra days. By the way…did I mention I am 80 years old? Unacceptable.

Room was substandard for the price. On leaving the really cramped parking lot was blocked by a delivery truck on the exit ramp impossible to leave. The coffee pot exploded and we had to purchase coffee on top of everything.

Propre et bien situé

Washroom door is hardly to open or close. Indoor parking is difficult to find way to lobby.

….

Amazing

Great experience at hotel. Staff at St.Hubert for breakfast were extremely rude when we tried to redeem our 15% discount. Would not recommend St-Hubert breakfast go to a nice coffee shop instead.

So lovely! We had a great time. Breakfast is not up to par with rest of property. Otherwise terrific.

Room was clean and spacious Food in the restaurant and bar was good value Plenty of other restaurant options nearby Most staff were friendly and helpful but the girl who checked us in clearly didn’t want to be there

Nice quiet room with good view. Swimming pool nice and warm. Staff friendly and pleasant.

Tout était parfait! Bien situé près du Parlement et des Plaines, superbe chambre, personnel très professionnel et resto St-Hibert à même l'hôtel pour les petits déjeuners également.

Excellent place to stay … right next to the Citadel and lots of restaurants and bars round the corner.

Everything is ok

Nicely renovated rooms in great central location just outside the old town.

Great location made the city very assessment very friendly and helpful staff

Really enjoyed our stay.