Overall Ratings & Reviews Grand Hotel La Pace

I stayed here for 3 nights, lovely property. Easy shuttle that runs into sorrento & back almost every hour or two. The food was good & always a selection of things for every meal.

This hotel pretend to be a 5 star hotel: first room we got was stinking from molded and humidity. The second one was ok. This used to be a 5 star hotel and you can see that. I will give it no more than 3. Price was good.

We stayed at grand Hotel for six nights for our honeymoon. We absolutely love this hotel. It was so clean the food delicious the staff was wonderful and our room was super comfy thank you grand hotel for making our honeymoon so wonderful.

Location is difficult, their shuttle is at awkward times and often too full so you end up paying 30euro 2 ways just to go downtown for dinner. Staff is very unfriendly and not helpful at front desk. Breakfast needs work n

Happy To Be There

This hotel is excellent! The rooms are a little dated but we still had a wonderful stay! They have a shuttle bus that runs into town several times a day which was very convenient. My only complaint was the coffee- awful! But there is a wonderful pizza place right around the corner that made the best cappuccino that we had our entire trip! Will definitely stay there again!

Hotel is well maintained with lots of art works in the hall ways and tile work in the rooms, friendly staff. Complimentary breakfast was good, but can get Tired of it after few days of saw food.

This at one point in time was a grand luxurious place but now it is too big for number of guests staying there. Buffet breakfast is not very good and coffee is horrible (drip coffee in ITALY?). Breakfast outside would be nice. On plus side very charming , old style italian experience rooms and decor great dinner views and away from busy centro.

Yes this place may have been 5-stars 20 years ago, when the staff were still young and the pillows were still fluffy. Nowadays it could use a top to bottom makeover, from the stinky vestibule, to the stiff beds and rough linens. Everyone is grumpy, the bus drivers, the front desk, especially the old night shift. Staff entered our room unannounced on the daily every morning, with us still sleeping in bed. Towels were thin and dirty, I had someone's hair or makeup on each new towel I received. Front desk is rigid and unaccomodating, and the night shift just stares at you grumpily. Most importantly, they don't like anyone lounging in the lounge area, we got kicked out with a wagging finger twice. This place is overpriced for the rusty hardware, unfriendly staff, and the rockhard pillows you get, plus the furniture is just hideous. Lastly, not a single sidewalk in a one-mile radius, this place is NOT walkable, matter of fact, you'll be risking your life getting around without a ride. The pool is nice, but my family will NOT be returning to enjoy it, because it's not open long enough in the evening. Honestly, I just felt like I was back in grade school, being watched and chastised constantly. Sad and spoiled vacation.

It’s a classic, beautiful hotel. The staff was wonderful and the breakfast was very good. The ocean view room has a panoramic view of the water but from around 2-3 miles away. Our room was small, bathroom was very small with no curtain for the shower. It only has a 3-foot glass instead making it hard not to get the floor wet. The bed and pillows were horrible. The location was isolated and you couldn’t walk to any restaurants. However, they offered free scheduled shuttle to the town.

It is a nice hotel and very close to Sorrento (ferry station to Capri. There is a free parking parking (on-site). Rooms are clean and nice. Very quiet area. We did not happy only with breakfast.

Everything is old and worn in this hotel. Doubt it is 5 star hotel. Room was cleaned every day but that does not help if carpet and wallpaper is not changed in years. Towels were clean but worn, thin and discolored after many years of use. First day shower was not working, but repaired next day. Streets are not very walkable, but luckily hotel provides shuttle bus to Sorento, although I would like to be more often.

The Grand Hotel La Pace is visually beautiful. It is located just outside Sorrento and provides regular shuttle service to and from Sorrento. The service is formal and helpful. We enjoyed our stay.

Good facilities but a little old-fashioned. Carpets need to be replaced. Breakfast buffet is basic; maybe more Italian standard than IRL/UK version. Staff very helpful and willing. Location is not ideal. Shuttle is a life-saver although times need to be more frequent as walking to Sorrento is quite hazardous due to lack of footpaths ( definitely not fault of hotel!)

Nice hotel, helpful staff - BUT it needs updating badly. Needs new sunloungers and umbrellas by the pool, new towels in the rooms, better dinner options, etc.

A very enjoyable holiday in this excellent hotel. Friendly and efficient staff headed by the terrific maître d'hôtel Giovanni who always greeted us with a smile at the bar & restaurant. Well done. I would recommend this hotel to any traveller.

Fantastic hotel beautiful pool just a bit of a walk to downtown Sorrento

Disappointed with our stay here last month Not 5 star standard, more like 3 star No shower gels or hair conditioner supplied The bath towels need replacing No tea or coffee facilities Staff with poor English speaking skills If you get a room 220-225 (unlucky) We would not recommend this hotel to anyone!

Very grand interiors. Nice bars - excellent staff and good food in the restaurant. We had probably the worst rooms in the hotel 201 and 202. But even these were spacious and comfortable - though no view at all (we looked directly at a wall!) None the less we were really close to the pool area which was convenient. We thought the restaurant was lovely with good and varied, tasty food. Wine is provided as part of the all-in package: in our view the White was a bit grim; the Red was OK and the Prosecco actually quite good. The shuttle bus is really helpful to get in and out of town - as taxis really expensive. Public transport, is very cheap. The hotel gym is nice but would benefit from heavier free-weights or some weight based machines to complement the cardio equipment. All the staff were helpful - but bar staff in particular were good and made lots of entertaining cocktails (all part of the inclusive deal - great!!) Overall a good experience.

We knew the room would not have a sea view, however pidgeon poo was not the view we extpected - on the window cill and on all the surfaces of the timbers supporting the not started demolition project next door. When asked if we could swop rooms we were advised "we are full, please ask tomorrow morning", and then advised "we are full, please ask this evening". We overheard this same stuck record message given to 6 other couples, so well rehersed! Suggest you check which rooms are being offered for sale before committing - not good PS final photo is the damp above the door....