Room is good, quiet, clean (microwave, fridge, tv, wifi) for my 2 winter night stay. I met 3 staffs in their shifts and very friendly and accommodating (except for one 😞)…. I just hope the lobby were more inviting and welcoming. 😊… thank you.

drunks fighting in hall phone flashing red front desk was not trained on how to stop it no hot water just Lukewarm

My employee waited almost 45 minutes for the front desk person to show up to get checked in. I phoned for at least 15 minutes non stop with no answer. Used bar of soap in the shower. Smelt like cigarettes and weed. Put a chair under the door knob, was not feeling cery safe with all the sketchy people walking around.

There was pubic hair on the ceiling of the shower. The phone rang constantly, I unplugged it. The room was dirty and there were nail heads sticking up from the floor and snagged my socks and this was considered a good room, having a view of the river from the second floor.

Rooms were amazing and bed was so comfy

I reserved the room for my granddaughter MacKenzie Christofferson. A man barged into her room around midnight last night with a gun and threatened to rape her. She and one of her dogs fought him off. She called the police and he was arrested. She also filed a police report 202617302. Needless to say, my 26-year-old granddaughter did not get any rest. Please provide a FULL REFUND for this stay and I would highly recommend that you remove it from your list of places.

Reception very nice, stay 2fl non smoking room. Still smells cigarette in the room. Drink people screaming at midnight. Very bad smells cigarettes. Room is clean and good.

The staff was fine. The room was clearly neglected as priven by the cracks in the floor as well as the crevices under the walls. The sheets were not clean and one of the beds looked slept in; the beds were literal biohazards... the pictures misrepresented the conditions of the room as well as the entire building itself. The r9om and hotel were advertised as "non-smoking" but the building had a stench of stale and gresh cigarette smoke as well as moisture build up.

The rooms are always clean and the service from staff is quick and check in is easy.

Wonderful location. Probably the worst hotel in Whitehorse. Noisy, dirty and unsafe.

Midnight and exhausted from my flights it was warm and dry. The room reminder me of a budget fishing lodge from the 70's. It did is job in the end and I suppose that counts for something. Would not stay there again.

A worn out hotel with smokers and drinkers in the evening outside the entrance door. Bathroom has stains and scratches. Noise from nearby rooms at night.

2nd stay pleased

Dirty, dingy & outdated

The door was falling apart, there were drunks at the entrance, it smelled like Sigarro. A dog was barking in one of the rooms, and I couldn't sleep! Aside from the damp smell in the room, it was an unpleasant experience! I checked in at 3 p.m. and had to change hotels at 10 p.m. the same day.

Overall pleasant stay. Room had a great view of river! Larger room. There seemed to have some water damage on the floor. Front desk was sweet and helpful! Would visit again if I needed lower priced accommodation in Whitehorse.

Good

Hotel is extremely rundown and a real sketchy part of town the room stunk the mattress felt cheap. The pictures definitely did not represent what you get.

The hotel was really run down. My room did not have any heat. There was only one electrical outlet and it had an extension cord without any safety cutoffs. The walls were paper thin, there were bugs in the shower, and mold on the walls. The staff were friendly and the sheets were clean, and I saw people cleaning regularly. The property is just very old and run down.

Room was clean, bathtub and shower were desperately in need of update. Plastic tubliner cracked.