The bed was not comfortable. The AC unit was very loud. I called the desk and asked them to look at the unit as I could not get the sleep mode to work. They sent a security guard with ear plugs for the fix. Didn’t sleep most of the night it was so loud. Turned it off, then it was too hot. There is no microwave in the room but you can ask for one. I called for one in the morning. I was told 5-10 minutes so no problem. An hour later, it showed up. Pricey room for what it offered . Friendly staff, clean room.

Room had enough space for four kids and was quiet.

Unfortunately we had a disappointing stay. The carpets in the standard king room were stained and the room felt cramped and stuffy.

Friendly staff, convenient location, clean & comfortable room

Amazing hotel. We definitely loved staying there! It was clean, staff were so polite and very near to all the amenities. We will stay again for sure!

My wife and I were happy with our stay at the Tonquin Inn, located on the east end of Jasper. Check-in was a breeze, and the staff was very friendly and full of great information. Our room was clean and had a kitchenette with a sink, a full-size refrigerator, a stove, and a microwave. A complimentary continental breakfast is NOT provided. Next door is Whiskey Jacks, where we enjoyed a delicious dinner. During our stay, we explored downtown Jasper, checked out Athabasca Falls, rode the Jasper SkyTram to the top of Whistlers Mountain, and our favorite adventure was a boat cruise across Maligne Lake to Spirit Island. If the weather is good, Maligne Lake will not disappoint. We had a perfect day to explore the lake.

We only stayed one night so wasn’t able to use the pool area. But reception were welcoming and helpful and the room was well equipped for our needs.

Our room was very clean. The staff were helpful both at night and in the morning. We arrived late and left early so we weren't able to use the pool to know how well kept it was. We would definitely stay here again.

Clean room fast service good front desk accommodating. No slide

Jasper is gorgeous so you can’t really go wrong by staying there. For the price ($400ish for a single room) I would have expected a few more perks. Pool and hot tubs closed early. Room was smokey due to fireplace maybe, window screens didn’t fit the windows properly so didn’t feel secure or openable and lacked ventilation. No breakfast. But again it’s Jasper and I needed a room, so I’d probably stay there again but request a room in an upper floor.

Overall good experience. Room was tidy, staff was pleasant. Only issue was sound carrying. As a wood structure the sound carries, as well as frequent tour buses backing up in the morning. But the Whiskey Jack was a nice perk!

The equipment is old and the soundproofing is poor.

Great staff - very helpful. Convenient location

WIFI wasn’t working at all for entire stay and staff just told our room will have weak signal coverage. Also sofa bed was sunken in the middle and very uncomfortable.

Great place to stay!

Very convenient location , rooms are clean and the restaurant next-door is a great place to eat

Friendly staff, comfortable beds, good amenities (free laundry was great). It's a bit dated particularly the bathrooms but it's clean and well maintained. Was situated above the restaurant (good food there) and had no problems with noise that others reported - it was perfectly quiet. The room was cooled by a portable AC unit which is a bit noisy but we were there when temperatures were reasonable so we just turned it off. Would definitely consider staying there again.

Great standard for a motel, very friendly staff, only downside was the WiFi was not working (was told it was down for maintenance). Good location and very clean and comfortable.

We have stayed at Tonquin inn many times. Good value. Renovated rooms, but older hotel. I like that they have two hot tubs outside, plus areas to lounge outside in the summer. Beds are comfortable and sheets are soft. Walking substance to town.

Very slow service & front desk. One worker on lunch right when a buss of 20 people came, took over 1.5hrs to check in. Air conditioning unit is very loud and sounds like a jet plane & no hot water in shower. Will never stay here again