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Novotel London Excel

Explore Novotel London Excel

Overall Ratings & Reviews Novotel London Excel

Other sources (1,004)

8.6

Very Good

From 1,004 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Novotel London Excel

Number of reviews per page

20

40

Top reviews

Vicky

Friends and Family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great location for the excel. Very helpful friendly staff

Amir Reza

Business

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Good short stay.

Shamoon

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very good stay!

Emma

Friends and Family with Friends

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Second time of staying at this hotel for a concert at the o2. Faultless. Very smooth check-in. Staff who we encountered throughout were all lovely. Will be my go to place to stay any time I visit the o2.

Keir

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Perfect hotel apart from the main door lock which didnt work one evening.

Stanley

with Friends

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

.

Nicholas

Business

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

All good - will use again

Ephraim

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Yes very nice

Raymond

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Quite a long wait to check in. The TV connections to stream my device didn't work - the most annoying part of the stay Light above the bed flashing on a censor.

Adrian

with Partner

8.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Good hotel, close to Elizabeth Line and well priced with decent rooms and clean and secure:

Oliver

Friends and Family with Friends

8.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Clean room

Andrew

with Partner

8.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Room was spotless, check-in easy

David

Leisure Family

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Location is the key to this hotel, a little pricy though.

Sarah

Business

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Room was spacious comfortable and clean.

Danish

with Partner

6.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Cleanliness of toilets could be a lot better . The walls next to toilet seat had pee marks all around.

Jemma

Leisure Family

6.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Sadly we were given a room that had not been cleaned! After a 6 hour drive this was very annoying- then had to be reallocated a new room on the 9th floor all taking time and hassle which could easily have been avoided!

Gerlinde

Leisure with Partner

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

All was as expected. I do expect a clean room and comfortable bed with pillows

Susan

Leisure

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Staff very friendly. Close proximity to Custom House tube station on the Elizabeth line which also has a direct service to Heathrow airport. Convenient to O2 Arena and Icloud cable car.

Bushra

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Very clean and quiet

Zak

Friends and Family Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Lovely stay

Number of reviews per page

20

40