Overall Ratings & Reviews Van der Valk Hotel Spa

Used the hotel while staying for a track day at Spa with opentrack.co.uk

Very nice place and conviniently located near the Spa. But they should have informed us about the ongoing renovations…

Very comfortable beds nice clean modern rooms. Good bar

We arrived to the hotel to be told they had no twin bedrooms despite ordering one. We then where asked to wait & given 2 complimentary drink vouchers. In the end we had to have a smaller room to get twin beds. We then went to the bar & had to wait nearly 10 minutes to be served despite no one else waiting the staff just ignored us to be then told we couldn't have the drinks we wanted with the vouchers just softdrinks, beer or coffee. Once to the room it was clean and nice to sleep in but I was hoping the new owners would improve service from before - it seems not so we shall not be looking to return.

As centrally located as one can get in Spa.

Love it

For me. And my group it was perfect in every way. Food was ok priced. Drinks were a good selection and good price. Staff were friendly and extremely helpfull. Will stayagain

Good service well located hotel. Nice rooms and great breakfast

This was our 3rd stay at this hotel, and as usual the facilities were good, although the check in experience was disappointing as we had to wait over 90 minutes after the check in time for our room to be ready. It appeared this was because new TVs were being fitted to the rooms, but there did not seem to be any priority given to getting the rooms ready for those people who were trying to check inn.

The hotel was a two night base for a motorcycle tour of the area, we had a very slow check-in, the breakfast was fresh and there was plenty of selection to choose from. The staff were helpful and polite.

Nice, central hotel handy for the thermes or the circuit. Modern, clean interior with well appointed rooms. Restaurant menu is little limited but reasonably priced only one chicken option, two beef (one a steak, one a burger). Two vegetarian options. Could do a little more variety for a hotel of this class.

Stayed here before again another comfortable night and a very comfortable beds. Clean.

Perfect.

Great location close to centre of Spa. Modern hotel but a little soulless and staff are efficient rather than friendly.

Great, convenient, centrally located hotel.

Room and breakfast v good

Had a great stay. Staff all friendly and polite.

In the center with easy access to restaurants

Overall excellent except, for completeness, parking conditions are difficult and tab to be replaced in bathroom. Coffee pads in room were not replaced.

Hôtel full (or almost) but only one person at the reception to answer all the Requests : arrival, departure, booking at the restaurant, booking at the Spa,.....