We arrived and as we looked around it seemed visually clean. However, after beginning to unpack for our stay there was a dead bug in one of the drawers we planned to unpack in, two of the towels in the room were dirty (one slightly discoloured and another fully stained), there was hair in the bathtub, and the sponge for the dishes was dirty with no idea on when it was last replaced. There were corners of the floors that had not been mopped or swept. The air conditioner was placed in the seating area and didn’t reach the closed bedroom. We spoke to the front desk and showed them the pictures of the problems we found in the room. They replaced our towels for us, but didn’t give a discount or anything for the room itself. We bring our own cleaning supplies when travelling so we cleaned the bathroom and areas we would be frequently using. The bed was uncomfortable as well. Unfortunately, this was not a great experience for us.