Unfortunate I am unable to accurate review this hotel even tho it was the one we booked. When we arrived from Maryland,US, we were told our reservation had been transferred to another hotel due to this one hosting evacuees from recent wildfires. Completely commendable. The staff at check in was super friendly and explained the situation as best she could and was really apologetic. She gave me the new hotel and confirmation number /address. From the lobby, the place looked incredible.

Hotel location is great. Easy to get to any part of Niagara on foot. The pool was a hit with the kids. The hotel staff graciously upgraded a friend to the same floor as us so we could have neighbouring rooms. Always look to book here when staying in Niagara!

The view of the falls from our room was amazing

Staff and property were nice & fairly clean

Such a nice hotel! Will stay again

Walking distance to casino and falls. Great location! And of course, the warm cookies!

Very helpful staff

We were transferred to the Hyatt due to accommodations required for the residents of communities affected by the wildfires. While the view was great, the staff and amenities at the Hyatt were so/so.

Everything was great. Loved the arcade

Friendly staff

Awesome hotel but no good view to the falls.

every thing was very nice thank you

every thing was great amd nice

Very clean and enjoyable stay

Everything’s excellent staffs very helpful cleanliness, pools and breakfast is okay.

Hotel is very clean and close to attractions. Service was excellent and food was good at their restaurant. Parking was plentiful so we could go in and out at will.

Clean rooms and nice staff. Would stay again

It was great night . I love the hotel . Thankyou so much .

Loved our stay at this great hotel. Lovely pool with two working hot tubs and a sauna. My daughter loved the small arcade on the second level with free access to video games. The hotel was clean and tidy and had everything we needed. Easily walkable to the falls.

The suite was large, with ample space for a family of four (with 2 teens). The Falls view was lovely: we enjoyed watching the fireworks from the room at night! The beds were very comfortable but the sofa bed really was not! (at least the one in our room) If you are planning to stay for longer than a couple of nights, I would avoid having to use the sofa bed as an additional bed. Overall a lovely hotel otherwise, within walking distance of many attractions.