For the high cost of our basic room, I would have expected more. The 4th floor smelled of old gravy all weekend long, the elevator smelled of hot garbage. Our room was fine upon first glance. Then I noticed toothpaste that had not been cleaned off the bathroom wall, mirror had something sprayed on it, and our shower was missing one of its glass sliding doors. It was a busy weekend so we just dealt with it all rather than requesting another room after we had already settled in. However, I would suggest booking elsewhere at this price. 4 star prices with a 2 star experience.

The hotel has an unpleasant odour throughout. The room temperature controls were very finicky, and it was either extremely warm or freezing cold. The parking situation was dire - no spaces available for a truck like ours, and this was not made clear to us prior to arrival. Virtually every spot was taken anyway. Breakfast was chaotic, with far too small a space for the number of people trying to prepare their own food, buffet-style. The coffee ran out and was not replaced for about half an hour at peak breakfast time. The pool is at another hotel down the street (!) which is utterly insane. For the proce, which is exorbitant, this hotel was a huge disappointment.

Bien aimé l accueil les gens étaient compétents et gentils

The location is very much close to all the main attractions. The hotel is really good, the staff is very friendly, the suits are spacious. The breakfast is really good and it has an underground parking for easy parking and commute, Lots of eating options and the place is very active during the night.

Mostly fine, good location, limited parking

It was all pretty great and easy to walk to everything- wonderful room, good breakfast, friendly and helpful staff. One downside- it's proximity to popular restaurants/pubs combined with being a university town made it a bit noisy at night. I brought earplugs for sleeping and that solved the issue. Very safe, just a lot of happy people, especially on Friday and Saturday.

Nice large room, great location

Room was well maintained and the staff were pleasant

Convenient location, walking distance to harbour and restaurants. In an area with a lively nightlife but did not disturb sleep.

Best croissant for breakfast.

The room and breakfast were great. Location was perfect for us downtown.

Easily accessed downtown property with on site secure parking. Once there, everything else is walkable. Pedestrian only shopping and entertainment street just block over. Lots of walkable nearby dining options. Only a few blocks from spectacular waterfront. Helpful staff. Very clean and spacious rooms. Reasonably priced. Would stay again.

The room was very clean, spacious and comfortable. We loved the convenience of the location and the room amenities.

Everything was perfect!

For some reason we were sent to another hotel, away from the waterfront and where we wanted to be, that cost less and was of lower quality and nowhere near where we wanted to be. So I’m summation, we stayed at cheaper hotel and no offer at compensation other than a bag of beer nuts Clearly I cannot rate any amenities since I never got to enjoy any of it and had to pay $35 for a cab to and from where I should have been. And lastly the email notifying me of this change came from some unknown source with cryptic sounding name that went to junk. Nice job, nice customer service. I’m being sarcastic.

Close to everything downtown

The property location and the breakfast were fine. The main issues were that it was extremely noisy with bars and music sound late into the evening and the WiFi was not very good. The staff were cordial and helpful.

The rooms were good and spacious - a little dated. No slippers or robes provided. towels are not fluffy. We had a room on the 2nd floor facing the street and the street lights are super bright. Breakfast was adequate and not late enough - weekends till 10am and weekdays till 930am. Should be later. Suite have everything you need. Did not use gym. At least 5 blocks up from the Waterfront area. Lots of restaurants and bars and entertainment around.

Over all it was a clean and spacious 2 bedroom suite. The staff was very helpful. The only issue was the main street in front wasn't as clean, but the hotel can't

chambre propre et spacieuse bon déjeuner. Odeur dans la chambre désagréable suite aux restaurants sous l'hôtel