9.2
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews The Arden Hotel

Number of reviews per page
20
40
Top reviews
Anil
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing location - almost anywhere you would like to go is less than 15 minutes on foot! The snacks and fruits in the room were more than any other hotel we have seen. Having parking in the hotel itself was extremely convenient. And the staff were all wonderful. For people with limited mobility, it may be a problem as there are lots of steps and no elevators. Other than that, everything is great!
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Karen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The reception team is very helpful. The rooms are well appointed but note no charging points at bedside. My main point of feedback is less about the hotel and more about Expedia. We chose The Arden due to its very close proximity to the theatres and the fact that it is one of the more luxurious - and you pay for that - in the town and we wanted to try it because of its reputation and having stayed elsewhere before. But Expedia failed to let us know that the restaurant would not be open for dinner because of a wedding which took over the space. Apparently because the hotel did not have our phone number (as it was a Expedia booking) we were not included on the ring round they did to let other residents know.. But Expedia should have told us. We only found out at check-in. Had we known about the wedding we would have booked somwhere else close as there is lots of choice. To be fair to the hotel, the receptionist proactively offered to book us into a restaurant, which was ironically much closer to the hotel we stayed in only two months ago. So overall, our experience didn’t quite live up to expectations because we couldn’t really take advantage of all the hotel facilities - neither dinner before or the bar after the theatre, directly opposite. It was more luck than planning that the hotel could secure a booking in a commensurate restaurant and that the Dirty Duck wasn’t too busy for a drink afterwards.
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Michael
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel, location and food. Freiendly helpful staff. Parking £10 for 1 nights stay but was able to park free until 5pm on our day of departure.
Dirk
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Damp room. Mouldy windows. Poor Aircon.
Neil
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel, perfectly situated across the road from the river.
Cristel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Perfect location for all of the local attractions
DAVID
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

What an amazing Hotel. We stayed for 3 nights and were extremely impressed with everything linked to the Hotel. We took advantage of the car parking facilities and found them extremely useful. Checking In and Out were simple and the Reception Staff were excellent. We stayed B&B and ate in the Hotel restaurant on two occasions. The food was delicious. All together a fantastic Hotel situated in a beautiful location. Thank you.
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Cara
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Absolutely loved this place! I will be back :)
Kayleigh
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Always a pleasant stay at the Arden and we got our room request. Very pleasant staff and a good stay, even in a heat wave! Breakfast is perfect and plenty of options b
Nigel
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel great staff and amazing location. Also parking is excellent value. Dynamic room pricing can over inflate rooms
William
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

If you're visiting the RSC then there really is no better hotel; across the road from the main entrance and just down the road from the Dirty Duck. Along with the ideal location, the service is of a high standard and rooms very well appointed (air conditioning, comfortable bed, safe, and large bathroom). We enjoyed breakfast both mornings (there were no problems at all in accommodating small additions to the standard menu) and an excellent a la carte meal one evening. We really couldn't fault any element of our stay and highly recommend you pay the Arden and their wonderful team a visit.
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Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stayed overnight to watch The Tempest. So convenient to the RSC. Staff were amazing especially Alysha. Our room was the Alder , deluxe huge room with huge bed. Really comfortable little treats as well as the norm tea coffee etc. Milk and water in the fridge. Cool enough air con perfect. Food was gorgeous dinner and breakfast. No complaints there and I’m a fussy eater. Hotel is very quiet and relaxing especially the Temple Spa toiletries which I would defo go back for.😂 As reviews have mentioned it is a little dated, lights in the bathroom could be a little brighter, perhaps some furniture could do with an update as well as some walls requiring a lick of paint, but to be honest , it was so clean , staff so friendly , lovely and quiet, heard the birds when I woke up, food amazing and a really comfortable night. I know what I would prefer , to have the latter than perfect paint on the walls.
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stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely clean room with plenty of space and spacious bathroom
Emma
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What a lucky, last-minute find! Wow! So sad we were only there for 1 night! Amazingly placed hotel for Stratford. Walking distance to all amenities and tourist attractions. All of the staff, from the cleaner, waiting staff (slender, small, long dark haired young lady, very sweet, didn't catch her name sadly, that looked after us for dinner), Receptionists (day and evening) and the Manager, were ALL so helpful and friendly. We had a problem with the shower in our room (cold water tap broken) so could not shower the night of our stay before dinner. We reported this en-route to dinner and, whilst eating, the Manager came to us to inform us he had made a temporary fix to it with tools which allowed us to shower later. He also assured us that he would get Maintenance involved after our departure. The atmosphere at this hotel is so relaxed and welcoming - I would not hesitate to recommend, and will DEFINITELY be staying again! 1 night was not long enough. The room was huge, very comfortable and clean with lovely little touches like a fridge with water, fresh milk and snacks like popcorn, pretzels and biscuits! We looked out directly at the RSC Theatre also! Our daughter slept on the sofa bed and practically had a room to herself, with her own TV too. There were also apples and a fruit knife for us to eat! Not had THAT before! Breakfast was also lovely - fresh cooked to order - beautiful poached eggs! Plenty of choice. Thank you for a lovely stay! We WILL be back!
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Keighley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really welcoming stay. Perfect position & room was great!
Peter
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was spacious and clean with good facilities.Staff were all friendly and helpful.Breakfast was good but slow (half hour wait after ordering) Hotel is in ideal place for theatregoers.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great attention to detail. Excellent in every way.
Rajan
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was clean, the staff were very friendly and very helpful throughout our stay. The breakfast served full English and continental. We had a peaceful sleep as the hotel was very quiet. There are nice treats in the room for guests like biscuits, popcorn and water. Staff were helpful and charged our electric car overnight for our next day journey. Would definitely go back again.
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Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Perfect poison for visiting RSC at Stratford
Mark
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast was very nice locally sourced
Number of reviews per page
20
40

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