Windsor Plaza Hotel

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Overall Ratings & Reviews Windsor Plaza Hotel

Traveloka (128)
Other sources (1,003)
8.9
Very Good
From 128 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.8

People often mention about Windsor Plaza Hotel
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Distance to City Center (4)
Surroundings (3)
Ambiance (3)
Room Space (3)
Family Friendly (2)
Wifi (2)
Bedroom (2)
Bathroom (2)
Accessibility (1)
Staff Friendliness (1)
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Traveler Reviews Windsor Plaza Hotel

Number of reviews per page
20
40
Customer reviews
E***c
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Everything was perfect, and I would still come here to relax if I had the chance.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Thank you so much for your kind feedback about Windsor Square Hotel. We are delighted that you enjoyed your stay. Your trust in our hotel and your desire to return is a great encouragement to all of our staff. We look forward to welcoming you back to Windsor Square Hotel again. Thank you again. Iris Lee Front Desk Manager, Windsor Square Hotel
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P***m
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Good service, friendly and enthusiastic staff, the only downside is that the soundproofing isn't very good.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you so much for sharing your experience staying at Windsor Square Hotel and for your valuable feedback. We are delighted that you enjoyed our excellent service and friendly staff. We have noted your suggestion regarding soundproofing and will forward it to the relevant department for improvement. We look forward to welcoming you back to our hotel again. We will strive to provide even better quality service for your next stay. Thank you again. Iris Lee Front Desk Manager, Windsor Square Hotel
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Eric T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Everything was great, the staff were flexible and made good arrangements.
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Accommodation's Reply
22 Sep 2026
Dear Mr. Eric T., Thank you very much for sharing your positive feedback and compliments about your stay at Windsor Square Hotel. We are delighted to hear that you were satisfied with the attentive and flexible service from our staff. Your feedback is a great encouragement for us to further improve the quality of our service. We hope to welcome you back again. Thank you. The Management, Windsor Square Hotel Windsor Square Hotel
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T***n
icon-Staycation
Staycation
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9.4
/10
Reviewed 7 week(s) ago
The rooms were great, the shampoo and body wash smelled wonderful, I really liked them.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you very much for choosing to stay at Windsor Square Hotel and for taking the time to share your valuable feedback. We are delighted that you enjoyed the comfort of your room, and especially that you complimented the fragrance of our shampoo and shower gel. Your compliments are a great encouragement to all of our hotel staff. We hope to welcome you back again. Thank you. The Windsor Square Hotel Management Team Windsor Square Hotel
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I was satisfied with the hotel service.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you very much for choosing to stay at the Windsor Plaza Hotel. We deeply appreciate you taking the time to share your valuable feedback about your stay. We are delighted that you were satisfied with our hotel services. Your satisfaction is our greatest motivation to continuously improve the quality of our services. We hope to welcome you back again. Thank you again. Sincerely, The Windsor Plaza Hotel Management Windsor Plaza Hotel
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Dang H. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good service, spacious and clean rooms, close to markets and shopping centers.
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Accommodation's Reply
22 Sep 2026
Dear Mr. Dang H.L. Thank you very much for sharing your feedback about your stay at the Windsor Square Hotel. We are delighted that you enjoyed the attentive service, the spacious and clean rooms, and the excellent location near the markets and shopping centers. We hope to welcome you back to the Windsor Square Hotel again. Thank you again. The Windsor Square Hotel Management Windsor Square Hotel
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E***c
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
Everything is great, everyone is welcome to come and experience it.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you so much for your wonderful review of your stay at Windsor Plaza Hotel. We are delighted that you were satisfied with all aspects of your stay and that you have recommended our hotel to other guests. Your compliments are a great encouragement to all our staff and motivate us to continue developing and maintaining the quality of our service. We hope to welcome you back again. Thank you. The Windsor Plaza Hotel Management Team Windsor Plaza Hotel
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E***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The rooms are incredibly comfortable and well-equipped.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you very much for choosing to stay at Windsor Square Hotel. We are delighted that you were satisfied with the hotel's facilities and the quality of your room. Your compliments are a great encouragement to all our hotel staff. We hope to welcome you back again. Thank you again. Sincerely, The Management Team, Windsor Square Hotel Windsor Square Hotel
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E***c
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Excellent, the staff were very helpful, I will definitely come back if I have the time.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you very much for choosing to stay at Windsor Square Hotel. We deeply appreciate you taking the time to share your valuable feedback about your stay. We are delighted that you were satisfied with the attentive service from our staff. Your compliments are a great encouragement to us. We hope to welcome you back again. Thank you again. The Windsor Square Hotel Management Team Windsor Square Hotel
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E***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Great, ideal place to stay, I could come back for another vacation.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you so much for giving Windsor Square Hotel such a high rating. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back again. Your satisfaction and trust are of utmost importance to all of our staff. We look forward to welcoming you again in the future. Thank you. The Windsor Square Hotel Management Team Windsor Square Hotel
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
What we like is they have a shuttle bus to downtown.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you for sharing your positive feedback following your stay at Windsor Plaza Hotel. We are pleased to know that you appreciated our complimentary shuttle bus service to downtown, which provides added convenience for our guests. We look forward to welcoming you back to Windsor Plaza Hotel in the future. Best regards, Hotel Management Board Windsor Plaza Hotel
VanDi D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
The room is comfortable, but not soundproof. In the morning around 9am, the housekeeping staff stood outside and spoke into the room. Although in the room, you can still hear the sounds outside. The breakfast buffet is also okay, although there are a few dishes. Friendly staff.
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Accommodation's Reply
22 Sep 2026
Dear Wendy D., Thank you very much for sharing your experience at Windsor Square Hotel and for providing us with valuable feedback. We are delighted to hear that you were satisfied with the comfort of your room and the quality of our breakfast buffet. We apologize for any inconvenience caused by noise during your stay. We will forward your feedback to the relevant department to improve our services. We will do our best to make your next stay even more comfortable. Thank you again. The Windsor Square Hotel Management Windsor Square Hotel
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Boc M. Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
The staff is very nice, the room is quite spacious, the staff is very supportive, they upgraded the room for the elderly to have a standing bathtub.
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Accommodation's Reply
22 Sep 2026
Dear Mr./Ms. Y, Thank you so much for your high rating of Windsor Square Hotel. We are delighted to hear that you enjoyed the friendly and attentive service from our staff, the spacious and comfortable rooms, and the rooms designed for senior guests. Your valuable feedback is a great encouragement for us to further improve our services. We look forward to welcoming you back again. Thank you. The Management, Windsor Square Hotel Windsor Square Hotel
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B***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The staff was very friendly and supportive, helping with early check-in and room reservations for the elderly. The hotel is very good. I will come back after 3 days at the beach.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you so much for choosing to stay at the Windsor Plaza Hotel. We deeply appreciate you taking the time to share your valuable feedback about your stay. We are delighted to hear that you enjoyed the friendly and attentive service from our staff, including the early check-in and senior care services. Your valuable comments are a great encouragement to all of our staff. We look forward to welcoming you back to the Windsor Plaza Hotel again after your beach vacation. We will do our best to make your next stay just as memorable. Thank you again. The Windsor Plaza Hotel Management Windsor Plaza Hotel
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A***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The cleanliness is good and the breakfast is also good..
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1 people find it helpful
Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you for sharing your positive feedback following your stay at Windsor Plaza Hotel. We are delighted to know that you were satisfied with the cleanliness of our hotel and enjoyed our breakfast offerings. Your kind comments are greatly appreciated and will encourage our team to continue delivering quality experiences. We look forward to welcoming you back to Windsor Plaza Hotel in the future. Best regards, Hotel Management Board Windsor Plaza Hotel
NGUYEN T. T. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 127 week(s) ago
The hotel service is ok, clean, the elevator is a bit inconvenient but overall ok
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2 people find it helpful
Nikie S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 135 week(s) ago
Very clean, spacious room, service is professional. Food is okay.
2 people find it helpful
Accommodation's Reply
18 Mar 2024
Dear Nikie, Thank you very much for your high recognition on us ! Best regards
TAO LUPING
icon-origin-TRAVELOKA
8.5
/10
Reviewed 140 week(s) ago
Kỷ nghĩ tuyệt vời, điểm đến du lịch rất ok
1 people find it helpful
Arifin
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Good location, good room and very clean, Hotel personal is very helpful.
1 people find it helpful
hieu n. d.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 168 week(s) ago
The hotel service is immaculate, and we have been here continuously.
2 people find it helpful
Number of reviews per page
20
40

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