The room was spotless and the staff were very courteous and helpful. Breakfast in the morning was great with a nice selection of fruit, breads and hot items. Good location, 2 minute walk to Gran Via, about 20 minute walk to the center and museums.

Very nice and helpful.

ok

Clean room, staff great, excellent breakfast

Yes spotless room and great reception

Rooms needs upgrade. Also we booked for a 2 bed rooms and the rooms given to us was only king size bed.

We didnt take breakfast at the hotel.

Perfect

The big big plus is the location and view of Grand Via through our balcony.

Yes

There was a very strong, unpleasant smell of sewage throughout our stay, even though we said and were informed that they would try to treat the smell. The bedding was not clean. The best thing about the hotel was its location.

Great place to stay perfect with when traveling with a child walking distance from everything we had a corner room with a view of grand Via and it was awesome. Hotel staff was really nice rooms were clean.

Fueron super amables y la ubicación es perfecta

O

Best location

Great location

Great location, good breakfast and good staff. Thank you !

Excellent fresh breakfast. Greeted by breakfast attendant. Very nice. Room was cold and comfortable. Enjoyed our stay!

The primary attribute to this place is the location. It is in the city center and close to public transportation. There are a lot of shops nearby. You can hop on the metro and easily get to the Santiago Bernabeu; if you need help the metro staff are friendly and helpful (except for that one unhelpful metro guy who was no help at all when I asked for directions and simply said “la diez” like what does that mean without contextual explanation?). The hotel room was clean and it did include an amenity kit: two free water bottles, shower gel and shampoo, hair dryer, toothpaste and toothbrush, some tissue. The room size however was small. There was a tv but you could tell it was old and it wasn’t working correctly; but remember, you are paying for the location and you aren’t there to watch tv, so not a big loss. Overall, for the convenience of the location and the cleanliness, it was good.

Shopping, excelente staff and location