Overall Ratings & Reviews Hammamet Garden Resort and Spa

Pool closed, staff gave conflicting information on reopening. Food was tasteless. Run down facilities. Not a 4 star hotel

Not up to our expectations

Staff were rude and unhelpful. Food was poor quality. All inclusive drinks were very limited.

Not clean, pools dirty, staff only after tips, no air conditioning, disco too loud at night

Was good to stay in hammamet garden .sonia at the reception is very helpful and friendly! We enjoy !,

Non corrisponde assolutamente alla descrizione di expedia e booki ng, un resort 4 stelle è altra cosa! Wifi assente aria condizionata nei locali di uso comune assente, anbiente generalmente sporco!

The property use to be close for long and need so much maintenance.

Dirty, disgusting hotel. Mold, rust, everything is falling apart. Food is mediocre, pools are dirty specially the slides… the pool’s water is green and smelly. The manager at reception is so rude non stop and bad mouths everyone and everything My booking was done a month in advance and they kept telling me they didn’t have it and to book with them. I had to contact Expedia to solve the issue. And as a result they put us at the furthest room in the hotel, even though the hotel is pretty empty. The hotel should be 1 star not 4* …Really bad experience

Poorly

I booked two nights for a family stay. AC initially didn't work, but then told us that it starts functioning at 9p in summer. Hot water didn't work in first morning, but then they fixed it. Food is ok.

The staff was amazing everything went ,with 1exception where i paid 45 td for a planked that was dirty

The food was terrible and the pool is not clean we had to go out and find something to eat

We received a semi basement room. Electricity didn’t work so I to walk a few times to reception and insisted to get moved to another room. This second room on the 3rd floor was OK. This hotel is in huge need of repair and definitely not a 4 star. Mold smell everywhere and very poor service. Not family friendly and nowhere to warm bottle, no crib , horrible experience. Food was good.

They need to get an atm on site. I ran out of money and I hadon't a hard time paying for things I wanted. I was not able to get drinks because I couldn't pay with a card, so after the spa and dinner, I had no money. Also, breakfast does not include water. No meals include drinks. Be prepared with cash to pay for a glass of water at all meals. Otherwise, it was good. The spa was very relaxing.

Worst management ever seen. Poor food qualities. Management are a rip off.

Stayed in one night on August 27th last minute booking. Hotel conditions are way substandard for a 4 stars rating. Towels stinky/smelly. Had to shower with cold water in the morning... Elevator could not stop at level 3. AC barely working if any... wall mounted AC control buttons missing... watermelon offered at breakfast rotten... beach quite far if you had to walk... Hotel Staff were generally friendly and helpful. Hotel director/owner, on the other hand, lacks soft people skills!

The price was fantastic, and I knew that I am not going to resort/spa as advertised... Nicely designed, but poorly maintained, most of the things are not functioning. Pools are nice and clean, whole spa area smells heavily on mold, and internet is horrible. Breakfast is fantastic and staff is great. Beach is some 400m away.

Our room was clean and comfortable but no large towels. The room also looked over the pool which was nice except for the very loud music - sometimes techo or similar - blaring out of the speakers for a lot of the day. Breakfast was not good and I am not a fussy eater. The waiter in the restaurant was surly. Shame as the hotel itself was ok.

AWFUL. NO AIR CON. ROOM WAS DIRTY. ELECTRICS DIDN'T WORK. NO HOT WATER. VERY FAR FROM THE TOURIST PLACES AND BEACH.

The stuff are great and always trying to help. The fact that the hotel is overbooked and under stuffed creates a challenge for everyone.