Overall Ratings & Reviews Magic Atrium Beach

Awful check in . You have to go into benidorm to pick the key up,.the pick up point is in a hotel 0at the reception..it doesn't tell u this I just happen to go into the hotel to ask where no 1 was. !?. Took half an hour for them to find the key , I had messaged the place twice for check in help .they didn't answer

Our visit was related to Family business. not very helpful on check in and directions to apartment very poor at 3.00 am in the morning told 5mins walk turned into 1 hour walk to find accommodation

We were charged extra £175 in top of our booking at the property even though paid in full through Expedia Not impressed!

Stay was ok overall for the family with the little baby. The cot wasn't provided, so we had to bring our own. Also, one needs to be informed upfront (we were not) that the check-in is actually in the hotel and not in the apartment building. That's where the breakfast (and other meals) is also served. It's about 15 min walk, but if one uses short-cut it could be under 5 min (we used it every day). Another annoying feature is lack of wi-fi in the apartment. On a plus side - fantastic view from the apartment (floor 22 we had), quick walk to the beach, and hotel staff was actually very helpful, addressing all our needs and beyond (special thanks to Natalie at the reception!)

Very happy- very helpful