Easy check in, responsive staff

Very good

Thx for the clean quiet room to stay

Room was clean, more than i expect. Staff was nice too. Overall we had a great time.

I checked in 4 hours early, the staff was very friendly and accommodating.

The walls are thin and I was woken up multiple nights by other guests yelling & arguing. Shower water not hot enough. When cleaners made the bed, on one of the days they only made the top layer and forgot the sheet underneath.

The room was ok, not that clean, there was puddle of some chemical on the carpet, we had to cover it with a bathroom plastic rug, to avoid stepping on it, staff needs to walk around the halls to keep others guess quiet, they were loud in their rooms and hallway. Staff were helpful and polite no complain with them.

Excellent

The exterior of the building is dirty due to the unhealthiness of the people standing outside smoking and spitting on the steps. Salt and regular sweeping would greatly improve the curb side appeal.

Needs some renovation in some parts of the area in rooms.

It was strange checking in, they asked my wife for ID. I've never seen that before in any hotel anywhere. I brought it up with him, he said "oh we only had a reservation for 1 person". I showed him the hotels.com reservation for 2 people for 2 nights. He ignored it. I'll never stay there again

This hotel was in the slums of Yellowknife. There was drinking/drugs and police around the hotel constantly. Not suitable for families or business to accommodate in. Very noisy and rooms were dirty. Staff not experienced in dealing with customer issues. Certainly not worth what was charged.

Staff were great and much appreciated for an early check in. Thank you

The room we had was very small. It was just okay.

I booked a room for 1 night but I found out my other hotel let us stay one more night so capital suites was nonrefundable.

Overall I had a pleasant stay here at Capital Suites Yellowknife. Not sure why there are so many negative reviews. The only issue I found was they do indeed need to soundproof the walls as you can hear a lot of noise from other nextdoor rooms/put in the hallway. However when I stayed I never had an issue when sleeping at night. Yes, there are some interesting characters that hang around but I found them all over Yellowknife, not just at this hotel. I never felt unsafe. Staff were pleasant, facilities were okay. There are no dining options nearby but I was happy to take a short walk into town. If you expect a 4 star hotel this is not it, but if you are happy with a budget hotel you should give it a go. I would stay again. Thank you.

Overall excellent work

I told every staff person on their shift that the bathroom sink did not have a strainer or stopper, that i can see straight down the pipe. No one did anything about it. Therefore I had to keep the soap tray in the bowl so nothing would fall in. The tile on the shower wall was cracked. The soap was so small that I could not take a shower.

Not worth comment

The hotel was great