Check in at 3pm and check out at noon was easy and seamless with the very helpful and friendly staff who spoke to us effortlessly in English,our native language. Our room was on the 7th floor with uninterrupted view of the lighthouse, casino and the sea. We had a partial view of the beach too, and caught the occasion glimpse of the plucky surfers riding the waves. Accessing our room was easy with a smooth, fast lift. We always looked forward to returning to our hotel during our stay knowing we had a lovely clean room with a view 'to die for'. Whilst we enjoyed visiting Biarritz and its attractions, our stay in the Mercure President was the 'icing on the cake', for want of a better expression. The Hotel President has an excellent central location with numerous cafes and restaurants to explore nearby, from the local market for a quick breakfast to the iconic Cafe Miramar for dinner. Spoiled for choice on our 2-day break, we never got around to eating in the Mercure President and hence cannot comment on the breakfast, which was reasonably priced from 10 Euros. We would unreservedly recommend a stay at the Mercure President Hotel, and it would be our first choice should we be lucky enough to return to Biarritz in the future. Sincerely, Alan & Linda

Central location ,friendly staff

Hotel was super convenient. Room was amazing with huge windows and view of lighthouse. Something to note, there is a window in bathroom open to the main room so not ideal for groups or friends.

all good- but a bit noisy

The room was clean, offered beautiful views of the town, and the staff were friendly and helpful.

It was very well located

Great location, friendly staff, luggage store was useful

I loved this place! Thank you to the receptionist they were very kind with me and my family.

Very nice staff

Very good location near the sea. Very clean with all the required facilities available. Friendly staff. To be recommended

Excellent experience, clean and nice place to stay. In the heart of the town.

Location

Great room with fantastic views from the 9th floor.

Lovely hotel and fabulous location! Only a 10 minute walk to the beach, food market, cafes, restaurants & shopping all over. We thoroughly enjoyed our stay at the Hotel and Biarritz! The staff was very friendly and accommodating. We would stay there again.

Amazing for the price, clean , comfortable and quiet, proximity to beach, restaurants, and shops, paid parking right next door

Great place to stay!

Good value for money - definitely worth paying a bit extra for the ocean view upper floors. The view of Grand Plage and lighthouse over the rooftops was picture postcard perfect!

Great location

Great location! Clean, tidy, and comfortable room. Very friendly staff.

No air conditioning available and it was quite warm. The only way to get air was to open the windows, which required opening the curtains as well, so at night all the light and noise from the parking lot came into the room. See photos. My room was not serviced, even though Housekeeping came by at 14.10 while I was on the phone and said they would come back in 30 minutes. I spent the entire afternoon and evening out of my room so I wouldn’t get in their way, and was disappointed to find nothing had been done. The key sensor on my door was iffy. When I asked Reception to try a new card to make sure the key itself wasn’t the problem, they implied it was my own fault, that they had just adjusted the doors. Even a passing maintenance man was unable to let me in with his passkey (my key worked eventually). This may be why my room wasn’t serviced, but no one told me. In all I was quite disappointed. This is a wonderful location, but the clientele is not considered.