Check in quick and easy and a bit early which was nice. Room was clean - all good!

Queen, comfortable friendly, close to everything. What more would one want in a hotel stay

The room was too far from the entrance and breakfast room. Felt like the sheets was not changed before our stay, it was so itchy made it hard to sleep. The room was so old made me so uncomfortable.

Clean with a good staff. Breakfast was very good for a continental service. Love make your own waffles! Some fruit would have been a lovely addition to the breakfast bar.

Room was very aged, wallpaper was stripping,bath door handle fell off. Room was in basement,felt like someone's old rec.room.The window was a couple feet from parked cars,no view. Pull out couch had a thin mattress, uncomfortable,thin blanket. check in person had a cold,not much hygiene Breakfast was very packed, not relaxing.

A very basic hotel, but it met our needs. Parking was less than ($25) other hotels ($35+), a basic hot breakfast was included and the price was right for a quick overnight stay. Vinny’s was across the parking lot and food wasn’t bad. We chose this hotel because it was close to the Niagara Convention Centre which was a very short walk, 7mins.

Yes, good place

Yes to all!

Room was great. Staff was friendly and helpful! Good free buffet breakfast!

Yes

Always good for the price

Staff were friendly and helpful. Rooms were clean, bed was very good. Breakfast exceeded our expectations. Wish we brought our swim suits as the pool looked beautiful

Our room was clean. Comfortable bed. Clean bathroom. Friendly staff. Enjoyed the hot breakfast which includes scrambled eggs sausages waffles... Affordable price for our stay at Niagara Falls

Good

Great value, close to falls without paying to much

There were some long black hairs inbetween the comforter and sheet in the bed.

It could have been ok if the front desk ladies will be nice to customers. It is our first time in this hotel and will not come back. There is parking fee but not enough parking and we arrived late from US. We ended up parking in the Casino good thing we have free parking in the Casino. On check out i told the lady in the front desk that there are no enough parking and we parked at the casino and she said we should have given up the parking tag so i will not be charged but that was not explained to us when we checked earlier before going to the border. So i told her i can get the tag in the car and she said too late you will still be charged it should have been given up last night. I did not argue all i said if you know you do not have enough parking and the customer explained then do not charge the customer. We are pating a lot of extras already after the pandemic for lesser services. Also they said there a limit of 2 pax at the buffet or pay $12.99 in excess of 2.

The room was very clean. Staff were courteous. The fridge didn't keep milk cold but reported it to the front desk and they were looking into it. Appreciated an easy to operate heating system.

Clean room. Nice staff

Staff were attentive and helpful. Heater/AC was a little noisy. Green light from smoke detector is super bright - hard to sleep with light in your eyes! Breakfast is better than other hotels and there's a pool. Overall, it's good