Hotel ILUNION Hacienda de Mijas

Explore Hotel ILUNION Hacienda de Mijas
8.0
Very Good
From 805 reviews
Cleanliness

8.0

Room Comfort

7.6

Location

7.4

Service and Facilites

8.0

Traveler Reviews Hotel ILUNION Hacienda de Mijas

Number of reviews per page
20
40
Top reviews
Julie
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I arrived to find out that my mobility needs were not met. Too far to walk from the elevator. I needed a walk in shower. The second room was okay but had a bathtub that I couldn't use. The next day they found a very nice room with a view close to the elevator and a shower. I am back to the hotel at around 11.00 in the evening. There was nothing to eat at all. I tried to book the sauna for the next day and they said that the charge is 16€ for one hour. I said that it doesn't list charges in the hotels. Com discription. I opened the app and showed it to him. In the meantime a man showed up and said that he was given a dirty room. The sheets were not changed and he was definitely not happy. The next day I went for my sauna and it was cold. I was told that the wrong time was given. This hotel caters to Spanish clientale. The front desk clerks barely were proficient in English. I told them that I was not happy and would be leaving one day early. They said that they will refund my money for one day. The money hasn't come to my account yet. I would not stay here again due to how isolated the hotel is, the lack of food after a certain hour, and the overall lack of consistency in customer service.
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Graeme
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Loved the hotel, staff very friendly and helpful. Our hotel was clean but very small and the shower didn’t have any hot water. I would stay here again but would want a different room
Ben
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel. Quiet, clean, and friendly staff.
David William
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything about this hotel is great. Just a short drive from Malaga and the airport in the foothills. Perfect location, not too big, helpful polite staff, very clean, great views of coast and hills. Nice rooms and good size, breakfast choice is excellent and a nice bar/sitting area. Food and drink available all day. Also fantastic pool and garden area. Beautiful village of Mijas very close by. Will definitely return.
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LUIS ALBERTO
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10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

TODO OK
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Rooms were clean, breakfast was a good variety, Bar staff not very friendly, also was having an argument with another staff member. Staff not very helpful. Didn't feel like they wanted tourist.
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel with nothing around it. Total relax. Good options for food and bar open all day too. Loads of gorgeous views. We had a pool view room on the 3rd floor. Room was basic but clean - bathrooms could do with a refresh but they were clean. Bus stop outside hotel great local bus up or down the coast where loads of nice restaurants are. Pool was huge! Plenty of loungers and towels provided. Lovely Lovely stay
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sofiah
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

⭐⭐☆☆☆ (2/5) Unfortunately, my stay was disappointing. When I arrived and checked in, I specifically confirmed with the receptionist that breakfast was included in my booking. He confirmed that it was and even gave me the breakfast opening times. However, when I went for breakfast the following morning, I was told that breakfast was not included. This was very frustrating, especially as I am diabetic and pregnant. I explained the situation, but I felt that my concerns were not taken seriously and there was little effort made to help resolve the issue. The room itself was also not up to standard, as the toilet had an unpleasant smell throughout our stay. In addition, we were not informed before booking that the spa facilities were unavailable. Had this been made clear in advance, it may have affected our decision to stay at the hotel. Overall, the communication was poor, and the experience did not meet expectations. I hope the hotel improves its customer service and is more transparent with guests about available facilities in the future.
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Richard
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Situated in the lovely town of Mijas this hotel has great amenities, lovely staff and good, affordable food. There's good connections to Málaga and Fuengirola. If you don't mind spending a bit more the taxi to Fuengirola is about 11/12 euro. I stayed for 9 days and I was sorry to leave the place.
RAFAEL A
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very friendly staff...great stay
Adrian
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room and hotel , and the breakfast was good ,
Petra
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely and helpful staff! Wedding was going in the night we were staying! They were so kind to change our room on other/ quieter side of hotel🙏🙏🙏
Fabiola
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great hotel and staff. Liked the proximity to the town. Food could be better.
leslie
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8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Only used Breakfast once but was ok. Had gym to myself most days and was ample for maintenance training for a few days.
Shelley
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

One of the nicest places we stayed in our budget.
Andrey
icon-Family
Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel is nice, good and friendly staff
Marie
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Staff were very friendly & helpfull. Room clean. Amenities very good.
Bianca
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Great room, great staff
Rosemary
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Location was perfect, lovely Hotel, however they want to charge €10 additional for use of Indoor Pool Sauna, Steam rooms… This is NOT mentioned anywhere on website Staff very unfriendly at checkin, restaurant.. No acknowledgment greetings at all. Rosario at checkout very pleasant and Young Man on evening shift at front counter also. Rest of employees NADA
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Umar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The most amazing place, simply wonderful. Best location, excellent premises at the top of a mountain, with a spectacular view of the Mediterranean Sea and the costa del sol. Going up in the mountain, 19 minutes drive, you will find the most gorgeous town Mijas, white Mediterranean house with plenty of history and sightseeing. 10 out of 10 place.
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Number of reviews per page
20
40

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