Clean room. Staff were really friendly. Room was warm and water was hot. Pleasant stay. Thank you.
Lucy
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Friendly staff, bedroom was clean.
Rebecca
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.
ALAN
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nice clean place, great for the money.
Jessica
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room and bathroom were very clean. Plenty of tea and coffee. Two bottles of spring water were welcomed.
Tv control was not working properly. It seemed to be broken but it’s not a problem for us. Parking was easy and lots of spaces.
Janette
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel
Good parking
Excellent staff
Jonathan
with Partner
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Housekeeping didn’t clean our room although we left for the day at 10am and put please clean the room sign on the door.
The staff did not understand what brandy was when we asked for it at the bar.
Paul
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great staff
Rodaybah
Business
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Alan
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Did not take breakfast. Parking was good
Ese
Business
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stephen
with Partner
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
All average
Ian
Business
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.
James
with Partner
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Comfortable room, clean bathroom.
zoe
with Partner
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Staff friendly enough. Nothing special. The bar was not stocked .. the remote control very temperamental .. heating on full with no thermostat in the room. Room clean but dated.
Keith
with Partner
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Room to hot felt springs through topper all night bathroom tired cracked sink ect breakfast would not have eaten if free very disappointed
Stephen
with Partner
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Room was spacious clean and tidy and the staff were very polite throughout the visit
Melissa
Business
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Clean, spacious room
Katherine
with Partner
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Lovely room, a little warm at night, great staff
Hannah
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Staff were helpful, appreciated there was a travel cot in my room ready which I had requested - this wasn’t guaranteed with the room I had booked. Nice and quiet. Restaurant available if you need it (I didn’t use it this time).