Like the staff, the breakfast. They shouldn't promote their amenities because its all useless especially the gym nobody use it because there were only two or three equipments.

It was a very clean hotel in a good location.

Its quiet and nice room

Friendly staff, lots of restaurant nearby Easy access Its better if there is coffee in the room, they have only tea Overall its a quiet and nice room

Very good location, superb breakfast buffet , cleanliness but not really helpful receptionist

Staff not the most helpful Breakfast good extra 9.50 each person No coffee just 3 bags of sugar and tea bags One bottle water provided for 2 days Too much graffiti around the area Noisy from talkings and music outside until 2-3 am

Very nice hotel, helpful staff and excellent breakfast

Location

The hotel was clean, close to the centre and easy to find. The bed was comfortable and the room was clean, however the AC was broken and required fixing while i was there, and the shower head kept spurting water through the bottom where it connected to the hose, making it difficult ont to splash water everywhere during washing. For a hotel of this calibre, I would have expected better in this regard.

The staff are really friendly and helpful to all guests. The room are spotless they clean everyday . Breakfast has a lot of variety in addition to being cheap considering its a buffet . I like the location of the hotel 2 minutes to metro station , in front of the hotel there’s bus stop , also there’s a grocery store just 2 minutes away , and also the hotel is surrounded by restaurants and fast food so plenty of choices to choose from. Overall it’s very convenient and lovely.

Great Location. Breakfast was good.

The staff at the hotel is what stood out for us. We met 4 different gentlemen, one more professional and helpful than the other. Hotel is close to public transit and yet far enough from madness. It's very close to a lot of attractions. Highly recommend.

Terra suite was awesome! Staff was friendly and helpful! Would stay here again

Breakfast was very good, with a variety of good choices. However, it would be nice to have larger cups for tea drinkers. Also, the tea bags were very substandard and far too weak. Suggest residents walk with their own teabags. Receptionists were brilliant and very helpful.

Great location, clean room and plentiful breakfast. Good value for money. Helpful staff. I would recommend this hotel to other travellers.

Location was not very nice. Hotel is good enough.

The hotel is lovely. It was hard to find at first, but then I was able to find my way back after a few days. The area is fairly safe. The staff was very helpful & friendly. The room was quite comfortable & clean. The bathroom has a bidet & is a good size & was disinfected on arrival. I was able to open the windows to let in fresh air. The blackout curtains were great. Great lighting. Wifi is very good. Needs more outlets to charge devices. Close to quite a few very good restaurants. The gym was very minimal. 1 hot tub & 1 small sauna in the lower level. Solarium & 2nd hot tub on the roof. The elevator is small, fits 3 averaged-sized people, 2 people with backpacks & luggage. Buses & metro is nearby. Easy to hail taxis.

rooms are extremely small broken shower, broken closet sliding door

We didn’t read the small print that the hot tub is only open in the summer :(

They speak English well, very friendly & try to help with whatever you need. Close to all kinds of stores & food. The room wasn't big but was clean & stylish. The bed was too hard for me but I have issues. I would definitely stay here again.