Not used this trip (March 2026) but did last August. Outdoor pool and attached whirlpool is not heated, so both were 'refreshing' but still nice. Indoor spa has a fantastic range of hot pools and facilities - but has to be paid for and gets booked up quickly.

Room was spotless and staff were great.

The hotel is always clean. Staff are helpful and food is great

staff were great room was clean but far too hot everyone complaining reception said they were sorry but aircon is set for winter I thought aircon was aircon that you decided what you wanted advised to open door which we did all night long so then lights and noise kept us awake. only 2 lifts working so alaways a long wait especially in the mornings Breakfast times one lift evidently has been out or order since last year

Restaurant , too many dirty plates and dishes

Needs a good decoration programme, public areas good but the corridors were dirty carpets needed a good clean

Location was great! Right in the middle of Old & New towns. Breakfast had good choice - always managed to get something to suit. Room was clean. We were there four nights and kept our do not disturb sign on the entire time. One day around lunch time the maid/housekeeper knocked on the door and immediately entered our room while we were there relaxing. We didn’t have time to get up before she entered. She looked shocked to see us. No apology was given - she left again straightaway. Not sure why she entered but it all felt suspicious to me

Clean room, friendly staff, rooms a bit dated. Good choice of food and drinks selection.

The room advertised on Expedia is not available at the Sandos Monaco, and I have been advised that Expedia have been informed to amend their website. the staff at the hotel were amazing and went out of their way to give us a room upgrade to a suite, however the room we were moved to had building/maintainence work going on on that floor and it was really noisy and the amazing jacuzzi bath the jets didn’t work (disappointed) Food in the hotel was amazing, location is ideal, would definitely stay again if they had a room with separate bedroom

Hotel itself was immaculate and all staff were friendly and helpful. Food was plentiful and of good quality. Similarly the bars with good variety of drinks including cocktails. Only criticism was the bedroom. Though very clean with comfortable beds it hardly can be described as "de luxe". No writing materials, only one small bottle of water (which was not replenished), balcony door was extremely stiff (my wife could not open it and I struggled). Expensive "extras" - safe (3 euros a night) parking - 18 euros a night. No tea/coffee making facilities though there was a kettle and provisions could be obtained from the bar.

Stort rymligt rum, saknade dock dusch (badkar), trevlig personal, välstädat

Lovely hotel, quiet but close to everything- pleasant staff.

Fantastic food and location. Clean and comfortable rooms. And amazinh staff

Hotel Sandos Monaco is a beautiful and clean hotel with excellent service. The bartenders are great and the food was good. The only downsides were the lack of air conditioning in the restaurant and bar area — it was stuffy, and I felt uncomfortable there. Also, I’m not sure how often the bed linen is changed — during my stay, it seemed like the sheets were not replaced. However, the rooms were cleaned and towels were changed regularly.

Fantastic hotel with attentive staff. We went away as friends for both of our birthdays and loved this hotel. Room was clean and looked after daily by housekeeping with a lovely view towards the Levante Beach. Food was good and entertainment was great

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I found the food at the buffet to be like warm

The rooms were not very clean and cleaning lady’s just did the basics. The food was okay, nothing special, just normal all inclusive food. But there was plenty of it, and you could always find something to eat at any time of the day. The service varied—some staff members were indifferent, while others were very friendly. Raul, a waiter from the restaurant, was particularly kind. The animators were very nice and really put in the effort. The animations were diverse and engaging. It seems to me that there aren’t enough staff members, and they are overworked and under a lot of pressure. And i wouldn’t say it’s 4* hotel.

We found the service to be exceptional, rooms were regularly cleaned, Good choice of cooked food at breakfast time. The lobby staff were very helpful for booking excursions and the Benidorm palace

Great hotel perfect location for a small walk down to the beach bars and old town!