Overall Ratings & Reviews Radisson Blu Palace Resort & Thalasso, Djerba

Some staff helpful and friendly, others less so

Sehr schön und gut

Had a variety of things to do

It was a good experience, since I’ve been a long term member of radisson it would’ve been nice to have been upgraded. I look forward to visiting again.

Exceptional service

Great stay at Radisson. Good breakfast and room service Nice and large pools. Beach area is great too. Great views from the room. Room was large and spotless. Only minor issue was that I had to wait for 20 minutes to get the room when checking in at 2pm. But it is not really hotel fault. I realized that hotel sent me a message the day before my arrival to ask me what time I would arrive, but I did not respond as my phone was offline.

I recently stayed at this hotel and, unfortunately, my experience was far from satisfactory. Firstly, the lack of valet service was inconvenient. The check-in process was extremely frustrating, taking us over an hour to get our room. The hotel itself has an old and neglected feel, clearly suffering from a lack of maintenance. This was evident in various aspects of the property. Breakfast was a major letdown. The quality of the food was poor, and the service was exceptionally slow. It certainly wasn’t the enjoyable start to the day I was hoping for. However, the size and layout of the room were good. Overall, I would not recommend this hotel due to the numerous issues I encountered. There are likely better options available for the same price range.

Great resort. Beautiful, fun, stunning room/view and top level customer service.

Excellent séjour, très bel endroit, le personnel est très gentil et les prestations conformes. Jardin magnifique, tout ce qu’il faut pour breaker !

Nice and clean resort. Staff are professional. Beach access and nice big pool.

Generally good and I would recommend. I upgraded my room which was nice with a lovely view of the sea. Huge room. Lovely hotel with a number of eateries. Beautiful. My difference between a 4 and 5 rating is staff need to be way friendlier and helpful, especially front desk. Although rooms were very clean, lobby seating areas and the restaurants were not. Tables were left dirty and floors were full of crumbs. WIFI was painfully slow for a 5-star. Nice otherwise.

Tout était parfait... Un grand MERCI à tous. À bientôt. Cordialement

Good

Good staff and amazing facilities !

Good place good staff !

Nothing

Les oiseaux ont envahi les couloir et niches.Fientes jamais nettoyer dôme qui s ouvre et qui est cassé. Bonne restauration spa au top. Restauration snacking basic.

Hôtel très bien placé à côté de l’aéroport et du spot de kite. Belle plage ( dommage que l’accès à la mer soit interdit dès qu’il y a un peu de mer ou de vent) La thalasso est top et les kite très professionnel. Au restaurant nourriture correcte mais peu diversifiée

Unbelievable discriminations against Women Muslim Swimwear and UV Shirts. For invalid reasons, Radisson does not allow Women with Muslim swimwear to go the swimming pool in the Hotel and SPA, so a woman in this Radisson is not free to chose her clothing, Also Kids and Adults that are worried about SKIN CANCER are not allowed to wear UV shirts. This is an internal policy to the hotel, the reason that was given is for Hygienic reason, it seems that the director of this hotel figured it all out! Why Radisson USA, since it is American owned company, does not apply the same discrimination policy in the US but only in Tunisia? Is it Hygienic in the US but not in Tunisia!!, We had few discussion with the Staff and they expressed to us their extreme concern about this policy as well...At check-in the room was not clean, Vomit in the wall, hair in the floor, running and leaking toilet, and empty and dirty fridge, we had to put 4 claims about the running toilet, it took them 2 days to fix. I believe instead of spending time on getting out of the pool woman with Muslim swimwear and kids with UV protection shirts it is better to focus on the Service and make it up to the standard of a 5 star hotel

Very nice hotel, including room, restaurant, pool, and beach access. Staff is very friendly and helpful. Wifi is not very good.